Tyler Cech
Fort Gratiot,MI
Summary
Talented Manager with expert team leadership, planning and organizational skills. Smoothly equip employees to independently handle daily functions and meet customer needs. Diligent trainer with exceptional management abilities and results-driven approach.
Overview
11
11
years of professional experience
Work History
Manager
Treve's Pizza
06.2013 - Current
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Cross-trained existing employees to maximize team agility and performance.
- Maximized performance by monitoring daily activities and mentoring team members.
- Controlled costs to keep business operating within budget and increase profits.
- Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
- Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
- Established team priorities, maintained schedules and monitored performance.
Education
No Degree - Business Management
Charles Stewart Mott Community College
Flint, MIHigh School Diploma -
Croswell-Lexington High School
Croswell, MI06.2013
Skills
- Performance Management
- Staff Management
- Policy Implementation
- Operations Management
- Staff Training and Development
- Schedule Preparation
- Time Management
- Customer Service
- Teamwork and Collaboration
- Continuous Improvement
Timeline
Manager
Treve's Pizza
06.2013 - Current
No Degree - Business Management
Charles Stewart Mott Community College
High School Diploma -
Croswell-Lexington High School
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