Dynamic and results-driven Receiving Supervisor at Sunshine Furniture Distribution, skilled in optimizing warehouse efficiency and enhancing team productivity. Proven expertise in forklift operation and inventory management, coupled with strong relationship-building abilities. Successfully reduced inventory discrepancies through meticulous audits, fostering a culture of safety and collaboration within the team.
Overview
11
11
years of professional experience
Work History
Receiving Associate
Galaxy Home Recreation Warehouse and Distribution
01.2022 - 08.2025
Unloaded pallets and deliveries and organized products in warehouse.
Maximized workspace functionality by efficiently utilizing available equipment such as pallet jacks, hand trucks, and forklifts during the receiving process.
Organized storage areas to optimize materials movements and minimize labor hours.
Reduced product damage during the receiving process by carefully handling fragile items and adhering to proper safety protocols.
Conducted counts and audits of inventories to identify and resolve discrepancies in records.
Maintained a clean and organized receiving area for optimized workflow and reduced clutter or obstructions.
Facilitated smooth transitions between shifts with clear communication regarding completed tasks, outstanding responsibilities, or notable issues within the receiving department.
Boosted overall warehouse productivity by collaborating with team members on various tasks such as unloading trucks, sorting products, and updating inventory systems.
Supported company compliance efforts by adhering to relevant regulations, guidelines, or best practices in all aspects of the receiving process.
Contributed to a positive work culture within the receiving department by actively participating in team meetings, training sessions, or other group activities.
Bolstered overall warehouse performance by routinely cross-training in other departments to develop a comprehensive understanding of company operations and support colleagues as needed.
Lead Mover
Move That Stuff
03.2020 - 04.2023
Worked closely with team members to develop efficient strategies for completing moves within designated timeframes.
Arranged items at destination according to customer requests and instructions.
Cleaned and maintained truck and other equipment to maintain optimum working condition.
Educated clients on best practices for packing and organizing their belongings prior to the move, leading to less confusion upon arrival at the new location.
Upheld strict safety standards during all moving tasks, minimizing accidents and ensuring the well-being of both team members and clients'' possessions.
Managed time effectively, ensuring that all tasks were completed within allotted schedules while maintaining attention to detail.
Increased repeat business through professional interactions and top-notch service for all clients.
Disconnected and reconstructed furniture by removing headboards from bed frames, unscrewing mirrors from dressers and other items.
Navigated through various traffic conditions safely, ensuring timely delivery of belongings while adhering to all road regulations.
Increased repeat business by establishing rapport with clients during moves.
Streamlined loading process to ensure safe transport of goods, minimizing breakage.
Maintained clean and organized trucks, facilitating easier loading and unloading.
Facilitated smoother moves during peak season by coordinating schedules and resources efficiently.
Assisted in relocation of specialty items, such as pianos and antiques, with special attention to detail and care.
Loaded and unloaded trucks with customer possessions or merchandise weighing up to 200 lbs. or more.
Maneuvered items carefully through narrow hallways and doorways to prevent damage.
Disconnected and reconstructed furniture by removing headboards from bed frames, unscrewing mirrors from dressers and reassembling tables.
Facilitated smooth communication between clients and the moving team, addressing any questions or concerns promptly.
Communicated with customers courteously and professionally to drive satisfaction.
Demonstrated strong problem-solving skills when faced with unexpected challenges during moves, finding effective solutions that satisfied clients'' needs.
Improved client satisfaction by carefully packing and transporting their belongings in a timely manner.
Provided physical assistance during heavy lifting tasks as needed, minimizing risk of injury for both employees and clients'' possessions.
Assisted clients with furniture disassembly and reassembly, ensuring proper setup at the new location.
Communicated with clients to understand their specific needs, tailoring services accordingly for a seamless moving experience.
Prevented load shifting or damage by using bracing and strapping techniques.
Maintained excellent customer service, addressing any concerns and providing solutions as needed.
Surrounded items in cling film, padded blankets, and tape to protect from damage.
Collaborated with other movers to establish priorities during complex moves involving multiple locations or large quantities of items.
Ensured safe transportation of items by properly loading and securing them in the moving truck.
Enhanced customer satisfaction with prompt and courteous delivery service.
Reduced environmental impact by implementing recycling program for used packing materials.
Streamlined unpacking process, allowing clients to settle into their new homes quicker.
Enhanced team's skills with regular training sessions on packing and lifting techniques.
Negotiated with suppliers to obtain high-quality packing materials at lower cost.
Ensured timely delivery, planning routes to avoid traffic and construction delays.
Developed checklist for move-day essentials, ensuring nothing was overlooked.
Improved team efficiency by organizing and managing inventory at warehouse.
Improved client satisfaction by resolving complaints and issues swiftly and effectively.
Provided detailed instructions to clients on how to prepare for move, enhancing their readiness and satisfaction.
Fostered positive work environment, leading by example and assisting team members when needed.
Operated equipment while observing standard safety procedures.
Operated moving truck safely to deliver items to destination without nicks or scratches.
Maintained clean, orderly work environment free of hazards.
Unpacked and repacked items in different quantities and configurations for shipment.
Used machinery and equipment such as box cutters, shrink-wrap guns and electric pallet jacks.
Helped train new employees in safe practices and warehouse procedures.
Drove forklifts, pallet jacks and other equipment to move materials.
Used handheld scanners to efficiently track and maneuver freight throughout distribution network.
Receiving Supervisor
Sunshine Furniture Disribution
02.2015 - 03.2020
Ensured safe working environment by enforcing safety protocols, leading toolbox talks, and providing necessary personal protective equipment.
Directed and coordinated roles and responsibilities of receiving floor staff with efficiency and intelligence.
Facilitated seamless communication between management and team members by conducting regular meetings, addressing concerns and providing updates on department initiatives.
Improved warehouse efficiency by streamlining receiving processes and implementing best practices.
Provided training to new team members, ensuring quick integration into daily operations and adherence to company policies.
Increased accuracy in shipments received, verifying quantities against purchase orders and invoices.
Oversaw returns processing, ensuring accurate documentation and timely return of damaged or incorrect items to suppliers.
Prepared incident reports and gathered data when accidents occurred on receiving floor.
Maintained organization of the receiving area, creating clear pathways for efficient material handling and storage.
Developed strong relationships with carriers, resulting in improved communication and timely deliveries of inbound shipments.
Reduced inventory discrepancies by conducting regular cycle counts and addressing root causes of variances.
Collaborated with procurement department to resolve invoice discrepancies and expedite inbound deliveries.
Streamlined documentation procedures for inbound shipments, reducing errors in record-keeping while maintaining compliance with regulatory requirements.
Kept detailed records of product influx and inventory for monthly, quarterly and yearly reports.
Optimized space utilization in the warehouse by reorganizing storage layouts based on product turnover rates.
Managed scheduling of staff shifts to ensure adequate coverage during peak hours without compromising employee work-life balance.
Established cross-functional collaboration with other departments, improving overall warehouse workflow efficiencies.
Enhanced team productivity with effective delegation of tasks and consistent follow-up on progress.
Assisted in budget planning for the receiving department, helping management make informed decisions on resource allocation.
Troubleshot issues related to receiving hardware/software systems, liaising with IT personnel to resolve problems in a timely manner.
Conducted periodic performance reviews for team members, offering constructive feedback and identifying opportunities for professional development.
Devised most strategic policies and procedures for receiving operations in preparation-specific warehouses to anticipate various scenarios.
Monitored scheduled shipment dates to achieve timely delivery, expediting as necessary, and communicating variances to customers.
Used pallet jacks and dollies to load and unloaded goods from trucks and containers.
Received incoming shipments, compared contents against associated records and transmitted to proper department.
Handled high-volume paperwork and collaborated with administrators to resolve invoicing and shipping problems.
Operated equipment such as forklifts and balers to move outgoing shipments to loading area.
Processed invoices and order forms for goods received and shipped for proof of transactions.
Inspected merchandise and sent damaged pieces for repair before shipment.
Communicated with vendors and suppliers to verify timely delivery of goods.
Completed basic mathematical calculations to check weights and dimensions of shipments.
Packaged goods in safe containers to prepare for shipping, adhering to packaging protocols.
Trained new staff on job duties, company policies, and safety procedures for rapid onboarding.
Supervised team of helpers, laborers and material movers to efficiently complete tasks.
Inspected work areas to keep free of hazards and maintain proper function of safety equipment.
Assigned tasks to team members to complete within designated time frames.
Developed and implemented strategies to improve team productivity and efficiency.
Enforced team adherence to safety regulations and protocols.
Trained new team members on proper and safe use of tools and equipment.
Evaluated team performance and provided feedback on areas requiring improvement.
Maintained accurate records of team attendance and documented disciplinary actions.
Determined staffing needs, developing schedules to staff all shifts.
Met or exceeded production goals and objectives by following strict procedures.
Led improvement initiatives to advance operational efficiencies and increase revenue.
Handled day-to-day shipping and receiving overseeing more than 500+ packages per day.
Developed standard operating procedures for team to follow and maintained records of activities.
Resolved conflicts between team members and addressed complaints or grievances.
Monitored progress of tasks to provide feedback for improvement.
Scheduled shifts and shift changes to accommodate workload and customer needs.
Maintained established levels of goods based on sales forecasts and demand to fulfill orders on time.
Monitored production levels and implemented measures to increase output.
Conducted counts and audits of inventories to identify and resolve discrepancies in records.