Tyler Choate
Memphis,TN
Summary
Dynamic Business Development Manager with a proven track record at The Headlight Pros, excelling in client relationship building and strategic business planning. Leveraged team leadership and marketing savvy to expand client base and foster lasting partnerships. Demonstrated exceptional negotiation skills, boosting customer satisfaction and driving sales growth.
Overview
18
18
years of professional experience
Work History
Business Development Manager
The Headlight Pros
01.2019 - Current
- Increased client base by identifying new business opportunities and cultivating strong relationships with key decisionmakers.
- Facilitated regular communication with clients to ensure their needs were met, fostering long-lasting relationships built on trust and mutual respect.
- Developed customized solutions for clients based on a deep understanding of their unique pain points, delivering exceptional value and driving repeat business.
- Generated new business with marketing initiatives and strategic plans.
- Advertising on social media to give customers a better understanding of our business.
Operations Supervisor
Health Care Transport
03.2014 - Current
- Managed daily operations for optimal performance, ensuring smooth workflows and timely completion of tasks.
- Maintained open lines of communication with upper management to provide regular updates on operational progress and challenges faced by the team.
- Conducted regular performance evaluations for direct reports, identifying areas for improvement and setting development goals accordingly.
- Enhanced team productivity by providing ongoing training, coaching, and mentoring to staff members.
- Ensured compliance with company policies, industry regulations, safety standards, and local laws during daily operations.
- Reduced employee turnover by fostering a positive work environment and addressing employee concerns promptly.
- Implemented quality control systems to reduce errors, resulting in increased customer satisfaction rates.
- Improved operational efficiency by streamlining processes and implementing time-saving strategies.
Car Salesperson
Gossett Motors
07.2017 - 01.2018
- Negotiated purchase prices and explained sales, warranty, and optional products.
- Cultivated strong relationships with clients, resulting in numerous referrals and repeat customers.
- Answered telephone and email inquiries from potential customers.
- Followed-up on warm Internet leads and responded to customer questions about vehicle availability, price, and options while fielding inquiries from various marketing websites.
- Demonstrated exceptional product knowledge, allowing for personalized recommendations based on customer preferences and requirements.
- Greeted customers on lot and in showroom to answer questions about brand and available inventory.
- Collaborated with finance team to secure optimal financing options for customers, ensuring a seamless purchasing process.
Ambulance Driver
Medic One Ambulance Service
10.2009 - 03.2014
- Improved patient care by coordinating with emergency medical technicians and following established protocols during ambulance transport.
- Ensured timely arrivals at hospitals by maintaining open communication with dispatchers and adhering to strict transport schedules.
- Maintained professional demeanor during high-stress situations, effectively managing emotions while providing quality care to patients in need.
- Completed required training programs and certifications, staying current on industry best practices for emergency transportation.
Ambulance Driver
Pro Med
10.2008 - 03.2009
- Improved patient care by coordinating with emergency medical technicians and following established protocols during ambulance transport.
- Ensured timely arrivals at hospitals by maintaining open communication with dispatchers and adhering to strict transport schedules.
- Maintained professional demeanor during high-stress situations, effectively managing emotions while providing quality care to patients in need.
Lumber Sales Associate
Lowes Home Improvment
10.2006 - 03.2008
- Increased lumber sales by providing excellent customer service and in-depth product knowledge.
- Assisted customers with selecting the appropriate lumber for their projects, resulting in increased satisfaction and repeat business.
- Collaborated with team members to maintain a clean and organized sales floor, enhancing the overall shopping experience for customers.
- Conducted regular inventory checks, ensuring accurate stock levels and timely reordering of products.
Education
Emergency Medical Technician
Southwest Tennessee Community College
Memphis, TNBartlett High School
Bartlett, TN2006
Skills
- Team Leadership
- Business development and planning
- Customer Service
- Negotiations
- Decision-Making
- Relationship building and management
- Client Relationship Building
- Sales and Marketing
Timeline
Business Development Manager
The Headlight Pros
01.2019 - Current
Car Salesperson
Gossett Motors
07.2017 - 01.2018
Operations Supervisor
Health Care Transport
03.2014 - Current
Ambulance Driver
Medic One Ambulance Service
10.2009 - 03.2014
Ambulance Driver
Pro Med
10.2008 - 03.2009
Lumber Sales Associate
Lowes Home Improvment
10.2006 - 03.2008
Emergency Medical Technician
Southwest Tennessee Community College
Bartlett High School
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