TYLER CLAUSER
DELRAY BEACH
Summary
Experienced server with a strong track record of providing efficient and friendly service in high-volume restaurants. Proficient in menu recommendations and adept at managing closing procedures. Knowledgeable in POS system operations and food safety regulations, ensuring compliance and customer satisfaction. Demonstrated ability to build relationships and manage time effectively, contributing to repeat business and customer loyalty.
Overview
6
6
years of professional experience
Work History
SERVER
Roka Hula
Delray Beach
06.2025 - Current
- Effectively responded to guest inquiries and complaints with professionalism.
- Delivered food orders promptly and courteously, ensuring customer satisfaction.
- Explained menu options and made suggestions while taking orders.
- Cleaned tables and chairs to prepare dining area for incoming customers.
- Assisted in training new servers to enhance team performance.
- Promoted desserts, appetizers, and specialty drinks to drive sales increase.
SERVER
The Hampton Social
Delray Beach
08.2023 - 02.2025
- Delivered exceptional dining experiences by managing multiple tables and coordinating with kitchen staff.
- Processed payments accurately while mastering menu knowledge and wine pairings during peak service periods.
- Monitored table turnover metrics and guest feedback to enhance service efficiency and hospitality standards.
- Promoted from food runner/busser to server within eight months due to demonstrated performance.
- Trained new team members on operational procedures and safety protocols to ensure compliance.
- Mentored staff in customer service excellence and conflict resolution, fostering teamwork.
- Maintained cleanliness and organization of dining area and service stations.
TEAM TRAINER
Chick-Fil-A
Delray Beach
03.2023 - 07.2023
- Led daily operations of 25-member team, improving customer satisfaction through streamlined service delivery.
- Ensured compliance with health and safety regulations by conducting regular audits.
- Maintained corporate quality standards in food preparation to meet industry benchmarks.
- Resolved customer concerns swiftly, fostering a positive work environment to enhance staff loyalty.
- Mentored new team members, contributing to a collaborative and supportive workplace culture.
ASSISTANT GENERAL MANAGER
Taco Bell
Warminster
05.2020 - 12.2022
- Began career at Taco Bell as team member in 2020, achieving early promotion to shift manager at 17 years old.
- Successfully operated shifts independently upon reaching 18 years of age.
- Earned promotion to Assistant General Manager three months prior to departure from company.
- Assisted in managing daily restaurant operations and ensuring compliance with company standards.
- Trained and supervised staff to enhance service quality and team performance.
- Conducted quality control checks on food preparation and customer service processes.
- Provided training, guidance, and support to staff members on proper procedures and policies.
Education
BUSINESS MANAGEMENT -
Florida Atlantic University
Boca Raton, FL05-2027
Skills
- Team leadership
- Training and mentoring
- Time management
- Table setting
- POS operation
- Upselling techniques
- Customer engagement
- Conflict resolution
- Cash management
- Service excellence
References
- Allison Barker, The Hampton Social, Allison.Barker@aol.com, 732-616-1342
- Jordan Hall, The Hampton Social, 904671-3338
Personal Information
Date of Birth: 05/03/2004
Timeline
SERVER
Roka Hula
06.2025 - Current
SERVER
The Hampton Social
08.2023 - 02.2025
TEAM TRAINER
Chick-Fil-A
03.2023 - 07.2023
ASSISTANT GENERAL MANAGER
Taco Bell
05.2020 - 12.2022
BUSINESS MANAGEMENT -
Florida Atlantic University