Snowboarding
Tyler Clayton
Colorado Springs,CO
Summary
With a robust background in hospitality management and service, thriving in fast paced environments comes naturally. Prioritizing friendly and professional service, I taking pride in contributing as a valuable asset to any team.
Overview
20
20
years of professional experience
Work History
Server-Bartender
Garden Of The Gods Market And Cafe
2019.10 - 2023.11
- Demonstrated strong multitasking skills by managing multiple tables simultaneously in a fast-paced environment, without compromising service or quality.
- Worked with Toast POS system to place orders, manage tables, open/close drawers and handle cash transactions.
- Worked as the Sommelier during private/special events and holidays
Manager-Sommelier-Server
The Famous Steakhouse
2013.03 - 2018.12
- Managed front-of-the-house operations, including staff training, wine education, and service techniques
- Achieved Level two Sommelier certification and maintained an extensive wine list.
- Ensured a high level of customer satisfaction at a Fine Dinning establishment through exceptional service and attention to detail.
FOH Manager
Colorado Mountain Brewery
2009.01 - 2013.03
- Oversaw and managed aspects of FOH operations including HR, payroll, and overall moral and motivation of staff.
- Implemented new menu items and specials in coordination with the chef, boosting overall sales revenue.
- Elevated team performance with regular training sessions, addressing areas of improvement and promoting best practices.
- Handled customer complaints effectively, resolving issues promptly to maintain brand reputation and garner positive reviews.
Education
Associate of Arts - Comunications
University of Colorado At Colorado Springs
Colorado Springs, CO05.2009
Associate of Arts - Organizational Communication
Fort Lewis College
Durango, CO05.2005
High School Diploma -
Wasson High School.
Colorado Springs, CO05.2001
Skills
- Maintaining organization through Mise-en-place
- Providing exceptional service through extensive menu/ wine knowledge and a passion for culinary arts.
- Level 2 certified Sommelier through The Court of Master Sommeliers
- Experience in Fast Casual, Fine Dinning, and High Volume Establishments
Certification
Level 2 Certified Sommelier through The Court of Master Sommeliers
Interests
Mountain Biking
Golfing
Cooking
Gardening
Quote
"Travel changes you. As you move through this life and this world you change things slightly, you leave marks behind, however small. And in return, life — and travel — leaves marks on you. Most of the time, those marks — on your body or on your heart — are beautiful. Often, though, they hurt."
Anthony Bourdain
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Work Preference
Work Type
Part TimeAccomplishments
Highest grossing Salesman in my division at Republic National Distributing Company multiple months
Timeline
Server-Bartender
Garden Of The Gods Market And Cafe
2019.10 - 2023.11
Manager-Sommelier-Server
The Famous Steakhouse
2013.03 - 2018.12
FOH Manager
Colorado Mountain Brewery
2009.01 - 2013.03
Associate of Arts - Comunications
University of Colorado At Colorado Springs
Associate of Arts - Organizational Communication
Fort Lewis College
High School Diploma -
Wasson High School.
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