Tyler Cleaves
Kaukauna,Wisconsin
Summary
Proactive Golf Caddy and Shift Manager with expertise in caddy training, customer service, and team management. Known for enhancing golfer experiences through accurate yardage information and club recommendations while effectively handling escalated issues. Strong skills in strategy development, hazard identification, and mentoring new employees to boost team performance. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Finance positions. Ready to help team achieve company goals.
Overview
8
8
years of professional experience
Work History
Golf Caddy
Wilmington Country Club
09.2022 - 06.2024
- Contributed to a positive club atmosphere by actively participating in caddy training programs, staff meetings, and social events.
- Enhanced golfer experience by providing accurate yardage information and club recommendations.
- Developed strong relationships with members through exceptional customer service, ensuring repeat business.
- Boosted player confidence with supportive encouragement during challenging situations on the course.
Shift Manager
Festival Foods
02.2016 - 09.2022
- Handled escalated customer issues effectively, demonstrating strong problem-solving skills while upholding company values and standards.
- Trained new employees on company policies, procedures, and job responsibilities, ensuring seamless integration into the team.
- Trained and mentored new employees to maximize team performance.
- Improved overall team performance by effectively delegating tasks and providing clear instructions.
Education
MBA - Finance
Wilmington University
Wilmington, DE08.2024
BBA - Business Management, Minor In Finance
Wilmington University
New Castle, DE06.2023
Skills
- Hazard Identification
- Strategy advice
- Ball Marking
- Emotional Support
- Strategy Development
- Strong Work Ethic
- Teamwork and Collaboration
- Customer Service
Timeline
Golf Caddy
Wilmington Country Club
09.2022 - 06.2024
Shift Manager
Festival Foods
02.2016 - 09.2022
MBA - Finance
Wilmington University
BBA - Business Management, Minor In Finance
Wilmington University
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