Summary
Quote
Overview
Work History
Education
Skills
working out, running, reading, continuing education
Timeline
BusinessDevelopmentManager
Tyler Clinton

Tyler Clinton

GOODLETTSVILLE,TN

Summary

Highly motivated and resourceful problem-solver with extensive customer service and sales experience. Dedicated team player who is eager and ready to learn new skills and reach new potentials while streamlining company success. Multiple years of experience in customer service and service leadership have allowed me to adapt quickly and deliver quality results in various work environments.

Quote

The price of inaction is far greater than the cost of a mistake
Meg Whitman

Overview

8
8
years of professional experience

Work History

SR. Relationship Banker

First Horizon Bank
03.2022 - Current
  • Resolved customer complaints and disputes to maintain satisfaction and loyalty.
  • Cultivated strong customer relationships by providing tailored advice and services.
  • Analyzed customers' financial information to deliver personalized account guidance.
  • Maintained in-depth product and service knowledge for well-informed customer advice.
  • Practiced personal educational furthering development to provide effectiveness to my team.
  • Collect and organize data from various reports on peer bankers to identify areas of potential improvement.
  • Proved to be very profitable to my team with client committed new deposits and diverse lending portfolio.

Workflow Manager

Discount Tire
02.2021 - 03.2022

~Supervisor of up to 20 plus working individuals in a fast paced work environment.

~Cultivated positive rapport with fellow employees to boost morale and employee retention.

~ Encouraged and trained multiple start technicians to now assistant managers.

~Organize schedules and plays for the entire store, and make changes if necessary, to make sure we meet customer demand and delight on a daily basis.

~ Manage quality and safety while training people to stay focused on the best practice of how to perform work effectively.


5s Assistant Manager

Discount Tire
01.2020 - 02.2021

~Strengthened promotional advertising to drive customer engagement in timely sales!

~Reduced corporate costs by implementing strategies to be more effective with productive supplies

~Exceeded sales goals and accomplished target monthly objective to set sales club records and create focus driven peer competition.

~Verified inventory counts and made productive supply orders and work orders from every angle of the store.

~Set and enforced policies and procedures to increase productivity and strengthen efficiency.





Assistant Manager

Discount Tire
06.2019 - 01.2020

~Proactively learning new sales and people skills to become a knowledgeable manager

~Offered hands on assistance to customers with growing expertise knowledge.

~ Mentored new hires and built rapport for unique relationships

~ Assisted in overseeing assignments, planning and coordinating all operations in and out of the store.

~ created rapport across an entire region, towards I was able to be transferred to multiple locations and be just as effective.


Tire Technician

Discount Tire
07.2018 - 06.2019

~rotated, balanced, and mounted tires per safety regulations

~ swept and cleaned work stations regularly

~ discussed short informative feedback to customers on tire conditions

~ supervised and directed crews of 3 employees, tracking completion time and work quality

~ maximized efficiency by ultimately coordinating changing tires and rotations

Server

O'Charley's Restaurant & Bar
06.2017 - 07.2018

~ exceptional cusotomer service experience with high volume

~ used slow periods to restock supplies

~ explained food items to help make best decisions for a warm dining experience

~ significantly increased sales by upselling high ticket items

~ resolved guest and employee complaints to maintain customer satisfaction

Career Healthcare Specialist

Phoenix Consulting
01.2024 - Current
  • Ensured compliance with regulatory standards and guidelines by maintaining up-to-date knowledge of industry policies and mandates.
  • Provided tailored healthcare plan recommendations by assessing client needs, financial situations, and eligibility criteria.
  • Educated clients on policy options to ensure informed decision-making and long-term healthcare security.
  • Managed end-to-end enrollment processes, ensuring accurate documentation and compliance with healthcare regulations.
  • Built and maintained strong client relationships through proactive follow-ups, policy reviews, and personalized support.
  • Consistently met or exceeded sales and retention targets by delivering exceptional service and strategic plan recommendations.
  • Collaborated with insurance carriers and healthcare providers to resolve client inquiries and claims efficiently.

Education

High School Diploma -

Hendersonville High School
05.2017

Skills

sales and marketing

business development

negotiating

critical thinking

staff management

exceptional customer service

excellent telephone etiquette

teamwork and collaboration

focus driven

competitive

  • Mortgages and Loans
  • Business Development
  • Sales Expertise
  • Effective Customer Communication
  • Generating Referrals

working out, running, reading, continuing education

The things I do in my spare time (hobbies) are all oriented around me moving forward in life and continuing my personal growth. I am always doing my best to set a good example to our children and to teach them to have goals.

Timeline

Career Healthcare Specialist

Phoenix Consulting
01.2024 - Current

SR. Relationship Banker

First Horizon Bank
03.2022 - Current

Workflow Manager

Discount Tire
02.2021 - 03.2022

5s Assistant Manager

Discount Tire
01.2020 - 02.2021

Assistant Manager

Discount Tire
06.2019 - 01.2020

Tire Technician

Discount Tire
07.2018 - 06.2019

Server

O'Charley's Restaurant & Bar
06.2017 - 07.2018

High School Diploma -

Hendersonville High School
Tyler Clinton