Tyler Cody
Summary
Proven retail professional with extensive experience at Sam's Club, adept in sales techniques mastery and exceptional time management skills. Excelled in boosting customer satisfaction and loyalty through effective communication and service personalization. Trained and mentored new team members, enhancing overall team performance. Demonstrates a strong ability to increase sales potential while maintaining operational excellence.
Overview
7
7
years of professional experience
Work History
Cashier
Sam's Club
Snellville, GA
01.2023 - 08.2024
- Used suggestive selling techniques to promote add-on sales.
- Maintained clean and orderly checkout areas by sanitizing register belts, emptying trash cans and organizing candy racks.
- Trained new team members in cash register operation, stock procedures, and customer services.
- Processed credit card, cash, and check payments, ensuring all transactions were accurate.
- Built and maintained productive relationships with employees.
- Organized promotional displays or arrange merchandise on counters or tables to promote sales.
- Delivered high level of customer service to patrons using active listening and engagement skills.
- Boosted customer satisfaction levels by going extra mile to personalize service for each customer.
- Processed returns and exchanges of merchandise in accordance with store policies.
- Answered customers' questions and provided information on store procedures or policies.
- Provided excellent customer service while promoting loyalty programs to increase sales potential.
Retail Sales Associate Cashier
HOME GOODS
Buford, GA
02.2022 - 12.2022
- Operated a cash register to accurately process sales transactions.
- Processed customer payments quickly and returned exact change and receipts.
- Greeted customers promptly and responded to questions.
- Processed returns and exchanges according to company policies.
- Answered customers' questions and provided information on store procedures or policies.
- Maintained sales floor by restocking shelves, updating pricing information and managing inventory.
- Welcomed customers, offering assistance to help find store items.
- Stocked shelves and maintained product displays.
- Enforced dressing room rules to prevent vandalism and theft.
Customer Service Cashier
Walmart
Alpharetta, GA
03.2021 - 11.2021
- Built loyal clientele through friendly interactions and consistent appreciation.
- Greeted customers and responded to informational requests.
- Stocked shelves, racks, cases, bins, and tables with new or transferred merchandise.
- Collected credit card and cash payments to complete transactions for customer orders.
- Verified that all coupons were valid prior to processing them into the system.
- Assisted co-workers with tasks as needed to ensure smooth operations of the store.
- Processed credit card transactions accurately and efficiently.
- Maintained current knowledge of store promotions to highlight sales to customers.
- Trained and mentored new cashiers to maximize performance with skilled, efficient and knowledgeable team members.
- Adhered to social distancing protocols and wore mask or face shield.
- Operated cash registers to process payments for goods and services.
- Processed customer payments quickly and returned exact change and receipts.
Retail Sales Associate
Ross Dress for Less
ROSWELL, GA
01.2018 - 01.2019
- Prepared merchandise for purchase or rental.
- Maintained knowledge of sales and promotions, return policies and security practices.
- Answered store and merchandise questions and led customers to wanted items.
- Greeted customers upon entering the store and provided assistance.
- Created price tags and merchandise signs for new items.
- Processed returned merchandise according to company policies.
- Operated point-of-sale systems accurately to process payments from customers.
- Operated cash registers and processed transactions including sales, returns, and exchanges.
Education
COSMETIC DESIGN -
Empire Beauty School
Duluth, GA02-2025
High School Diploma -
NORTH SPRINGS HIGH SCHOOL
Sandy Springs, GA05-2022
Skills
- Product restocking
- Drawer balancing
- Returns processing
- Checkout monitoring
- Sales techniques mastery
- Time management skills
Languages
English
Professional
Timeline
Cashier
Sam's Club
01.2023 - 08.2024
Retail Sales Associate Cashier
HOME GOODS
02.2022 - 12.2022
Customer Service Cashier
Walmart
03.2021 - 11.2021
Retail Sales Associate
Ross Dress for Less
01.2018 - 01.2019
COSMETIC DESIGN -
Empire Beauty School
High School Diploma -
NORTH SPRINGS HIGH SCHOOL
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