Ty'ler Cody
Willingboro
Summary
Experienced Correctional Officer and Law Enforcement Professional with over 13 years of experience in security operations, case management, and public safety. Proven ability to maintain secure environments, conduct investigations, prepare detailed reports, and collaborate across agencies. Strong background in corrections, social services, insurance investigations, and military police operations. Committed to accountability, rehabilitation, and operational excellence.
Overview
14
14
years of professional experience
Work History
Correctional Officer
Federal Bureau of Prisons
09.2024 - Current
- Maintain safety and security of inmates, staff, and facility operations
- Conduct inmate counts, searches, inspections, and security checks
- Prepare accurate incident and disciplinary reports
- Supervise inmate movement, housing, and daily activities
- Respond to emergencies and provide first aid when required
Claims-Inside Auto NG-Anlst II
National General Insurance Company
08.2022 - 09.2024
- Investigated complex auto insurance claims for accuracy and fraud prevention
- Analyzed reports, statements, and documentation to determine liability
- Negotiated settlements while supporting legal teams
- Streamlined claim processing through detailed documentation and reporting
- Applied creative problem-solving to resolve high-complexity cases
Customer Service Representative III
Georgia Department of Human Services
12.2021 - 08.2022
- Provided high-level customer service for public assistance programs
- Resolved complex client inquiries while ensuring regulatory compliance
- Maintained accurate case documentation and records
- Collaborated with internal teams to improve service delivery
Family Services Specialist II
NJ Division of Child Protection and Permanency
10.2018 - 12.2021
- Conducted child abuse and neglect investigations
- Evaluated allegations, performed field investigations, and ensured child safety
- Coordinated multidisciplinary interventions and services
- Maintained legally sound case records and documentation
- Provided court testimony advocating for child welfare
- Implemented strength-based engagement approaches to improve outcomes
Military Police/31Bravo
United States Army Reserves
09.2011 - 09.2019
- Enforced laws and military regulations
- Conducted detainee operations and traffic control
- Maintained order and security during events and missions
- Analyzed evidence contributing to investigations and case resolutions
- Upheld strict compliance with military security protocols
Detention Officer
CORECIVIC
01.2017 - 10.2018
- Supervised detainee housing, visitation, and daily activities
- Enforced facility rules, security procedures, and regulations
- Conducted health checks, searches, and inmate escorts
- Coordinated with correctional staff to maintain a safe environment
Education
B.S. - Business Administration
Berkeley College
Newark, NJ05.2017
Skills
- Case Management (Experienced)
- Social Services (Experienced)
- Customer Service (Expert)
- Law Enforcement (Experienced)
- Supervision (Experienced)
- Security (Expert)
- Report Writing (Experienced)
- Investigation (Experienced)
- Interviewing (Experienced)
- Court Testimony (Skillful)
- Detainee Operations (Experienced)
Timeline
Correctional Officer
Federal Bureau of Prisons
09.2024 - Current
Claims-Inside Auto NG-Anlst II
National General Insurance Company
08.2022 - 09.2024
Customer Service Representative III
Georgia Department of Human Services
12.2021 - 08.2022
Family Services Specialist II
NJ Division of Child Protection and Permanency
10.2018 - 12.2021
Detention Officer
CORECIVIC
01.2017 - 10.2018
Military Police/31Bravo
United States Army Reserves
09.2011 - 09.2019
B.S. - Business Administration
Berkeley College