Tyler Cole
DoorDash
Wichita,KS
2
Languages
1
Certification
4
years of professional experience
Dynamic and adaptable professional with a positive attitude and keen attention to detail, offering extensive experience in customer service, delivery, and retail roles. Proven track record of minimizing errors and enhancing operational efficiency while demonstrating a strong commitment to assisting others. Recognized as a reliable quick learner and skilled communicator, fostering honesty and clarity to create positive work environments. Eager to contribute to a new team and pursue opportunities for professional growth. Looking forward to hearing from you!
Work History
DoorDash Delivery Driver
2 Years 11 Months- Delivered 20+ orders daily, ensuring timely and safe transportation for customers.
- Provided excellent customer service, addressing inquiries and concerns professionally.
- Utilized GPS for efficient navigation and communicated delays promptly.
- Supported company operations by correcting order discrepancies. and restaurant deliver several orders that had been mixed up and corrected 20 or more mistakes with a friendly customer service, grit, problem-solving and demeanor to diffuse tensions
- Received several positive ratings for exceptional service and communication.
- Resolved more than 20 order errors and assisted the company and restaurant in correcting mix-ups through effective problem-solving and customer service.
Backroom Stocker
3 Months- Frequently Collaborated with team members to maintain optimal stock levels and ensure timely replenishment on the sales floor organized backroom inventory to enhance product accessibility and streamline restocking processes and implementing efficient storage solutions, improving space utilization and reducing search times for merchandise.
- Trained new staff on safety protocols and efficient stocking procedures, participated in regular staff meetings to discuss strategies for improving backroom operations and overall store performance, volunteered to assist with projects to learn new tasks and increase skill levels.
- Monitored inventory levels using Walmart's inventory management systems, ensuring accurate stock counts at all times, assisted in conducting regular audits of backroom stock, identifying discrepancies, and resolving issues promptly.
- Engaged with customers to address inquiries and guide them to products effectively. and directed requested products and addressed customer inquiries about product availability, locating items in the backroom when necessary for their satisfaction
- Maintained clean and safe work environment, adhered to company safety policies, kept warehouse and truck areas free of debris and safe for employees with proper storage and maintenance of machinery, tools, and supplies.
- Operated equipment such as pallet jacks and power jacks to move pallets and displays, unload trucks, moved pallets to and from trucks and around the warehouse sometimes with a forklift to stay on top of demanding schedules, as well as ensuring high product quality by inspecting incoming shipments for damages or issues before storing them away.
Sandwich Artist
4 Months- Crafted sandwiches with consistent quality, adhering to food safety standards and fulfilling customer requests.
- Managed inventory levels and food prep, assisting in stock replenishment to prevent shortages during peak hours.
- Engaged customers by providing exceptional service and addressing inquiries promptly and effectively.
- Trained new employees on sandwich preparation techniques and customer service best practices.
- Engaged customers with exceptional service, promptly addressing inquiries to enhance overall satisfaction.
- Collaborated with team members to optimize workflow and enhance overall customer satisfaction scores.
Overnight Stocker Associate
3 Months- Restocked shelves and organized inventory to ensure product availability during overnight shifts.
- Collaborated with team members to efficiently unload trucks and sort merchandise for timely restocking.
- Operated equipment like pallet jacks and adhered to safety protocols.
- Added to the work place by training new employees on proper stocking procedures, safety guidelines, and tips and tricks for efficiency
- Communicated effectively with supervisors and maintained a positive attitude.
- Trained new employees on proper stocking procedures and safety guidelines to enhance team effectiveness.
Crew Member
4 Months- Provided exceptional customer service, resolving concerns and upselling menu items to enhance customer experience.
- Managed cash register and processed transactions efficiently to ensure accurate financial reporting.
- Prepared food items and maintained cleanliness of dining areas.
- Worked with team members to streamline operations during peak periods, ensuring timely service and customer satisfaction.
- Closed the store, counted registers, and prepared for the next day.
Education
High school - General Studies
Skills
Merchandising
Stocking
Serving
Customer service
Basic math
Cash Handling
Sales (POS) (Promotions) (Retail)
Food Preparation
Food safety
Delivery Driver Experience
Load & unload
Communication skills
Time management
English (Fluent)
Team collaboration
Leadership skills
Multitasking ability
Problem-solving abilities
Organizational skills
Adaptability and versatility
Tech-Savvy and Naturally Handy
Accomplishments
- Collaborated with my coworkers in numerous catering orders in a time crunch.
- Resolved several customer complaints and drop off issues for other coworkers despite not getting compensation
- Certificate for Business Communications
- ACT Workkeys: silver
Certification
OSHA 10, May 2023 to Present, General industry safety and health training., Driver's License, July 2022 to July 2026, Drive passenger and personal cars
Personal Information
- Title: Hi I'm Tyler!
- Driving License: Driver's License
- Work Permit: Authorized to work in the US for any employer
Languages
English
Native or Bilingual
Spanish
Elementary
Timeline
Backroom Stocker
Walmart
11.2025 - 02.2026Read More
Sandwich Artist
Subway
07.2025 - 11.2025Read More
DoorDash Delivery Driver
DoorDash
11.2023 - CurrentRead More
Overnight Stocker Associate
Walmart
08.2023 - 11.2023Read More
Crew Member
Tropical Smoothie Cafe
10.2022 - 02.2023Read More
Maize South High School
High school from General Studies
Read More