Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Tyler Coleman

Wyoming,MI

Summary

Professional with solid background in management and operations, ready to excel in leadership. Known for strong team collaboration, adaptability, and achieving tangible results. Skilled in strategic planning, staff development, and operational efficiency. Trusted for reliability and effective problem-solving in dynamic environments.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Assistant General Manager

Border Foods Inc.
06.2024 - 07.2025
  • Motivated, trained, and disciplined employees to maximize performance.
  • Collaborated with the General Manager on marketing initiatives to increase brand awareness and drive sales growth.
  • Increased customer satisfaction by addressing and resolving concerns in a timely manner.
  • Oversaw inventory management processes to maintain proper stock levels and minimize spoilage or waste.
  • Managed financial aspects of the business, including budgeting, forecasting, and cost control for optimal profitability.

Retention Agent

Spectrum
12.2022 - 05.2024
  • Managed high call volume while maintaining a professional demeanor, resulting in positive feedback from customers.
  • Utilized CRM systems to track interactions with customers, allowing for more personalized service in future engagements.
  • Maintained detailed records of interactions with clients for accurate reporting purposes.
  • Initiated proactive outreach to customers at risk of cancellation, leading to increased loyalty.
  • Exceeded monthly retention targets consistently by employing effective negotiation tactics when dealing with unsatisfied clients.

General Manager

Planet Fitness
03.2020 - 11.2022
  • Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
  • Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.
  • Developed and implemented strategies to increase sales and profitability.
  • Cultivated strong relationships with clients, vendors, and partners to ensure long-term success and loyalty.
  • Monitored financial performance, set budgets and controlled expenses to provide financial stability and long-term organizational growth.

Education

High School Diploma -

Oswego East High School
Oswego, IL
05-2020

Skills

  • Staff management
  • Inventory control
  • Operations management
  • Staff development
  • Team leadership expertise
  • Customer relationship management (CRM)
  • Business development
  • Customer retention

Certification

CPR (Expired)

AED (Expired)

Servsafe

OSHA 20

Timeline

Assistant General Manager

Border Foods Inc.
06.2024 - 07.2025

Retention Agent

Spectrum
12.2022 - 05.2024

General Manager

Planet Fitness
03.2020 - 11.2022

High School Diploma -

Oswego East High School

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