Tyler Colley
Veneta
Summary
Results-driven Owner/Operator with proven expertise in financial management, compliance, and team leadership. Successfully implemented marketing strategies that enhanced customer engagement and drove profitability.
Overview
17
17
years of professional experience
1
1
Certification
Work History
Owner/Operator
Self Employed - Veneta Grocery Outlet
Veneta
10.2021 - Current
- Ensured compliance with all local laws, regulations, policies, and procedures related to the operation of the business.
- Negotiated contracts with clients for products or services rendered by the company.
- Monitored financial performance of the business on a weekly basis to ensure fiscal responsibility.
- Developed business plan and budget to maximize profitability.
- Set pricing structures according to market analytics and emerging trends.
- Trained and supervised staff to enhance team performance and customer engagement.
- Managed daily store operations to ensure efficient service and customer satisfaction.
- Implemented marketing strategies to promote products and attract customers effectively.
- Developed vendor relationships to secure quality products at competitive prices.
- Handled financial transactions and maintained accurate records for accountability.
- Created merchandising displays to optimize product visibility and appeal.
- Resolved customer complaints promptly and professionally in order to maintain a positive reputation for the business.
- Oversaw inventory management to maintain stock levels and product availability.
Owner/Operator
Self Employed -Burns Grocery Outlet
Burns
09.2017 - 09.2021
- Managed daily operations of grocery store to ensure smooth functioning.
- Supervised staff and coordinated schedules to optimize team efficiency.
- Oversaw inventory management and restocking of shelves as needed.
- Developed promotional displays to enhance product visibility and customer engagement.
- Handled customer inquiries and resolved issues to maintain satisfaction.
- Implemented safety protocols for staff and customers during store hours.
- Organized financial records and managed budgeting for operational expenses.
- Trained new employees on store policies and customer service best practices.
- Managed daily operations of the business, including staff, sales, inventory, and accounting.
- Resolved customer complaints promptly and professionally in order to maintain a positive reputation for the business.
- Negotiated contracts with clients for products or services rendered by the company.
- Maintained relationships with vendors and suppliers in order to secure favorable terms on materials and services.
- Monitored financial performance of the business on a weekly basis to ensure fiscal responsibility.
- Developed business plan and budget to maximize profitability.
- Set pricing structures according to market analytics and emerging trends.
Manager
Grocery Outlet
Portland
02.2012 - 11.2016
- Managed daily operations and staff scheduling to ensure smooth workflow.
- Trained team members on customer service standards and store policies.
- Implemented merchandising strategies to enhance product visibility and sales.
- Resolved customer complaints efficiently to ensure satisfaction and loyalty.
- Monitored staff performance and addressed issues.
- Enforced customer service standards and resolved customer problems to uphold quality service.
- Coached, mentored and trained team members in order to improve their job performance.
- Trained employees on additional job positions to maintain coverage of roles.
- Provided leadership during times of organizational change or crisis situations.
P.O.S Clerk
Food 4 Less Supermarket
Portland
01.2009 - 12.2012
- I was in charge of anything to do with the pricing department of the store.
- Print and hang price tags.
- Hang tags for ads.
- Make signs for every department in the store.
- Price changes for the store.
Education
High School Diploma -
Crater High School
Central Point, OR06-2009
Skills
- Business compliance
- Financial monitoring
- Contract negotiation
- Inventory management
- Market analysis
- Customer relationship management
- Team leadership
- Sales strategy development
- Employee training
- Problem solving
- Effective communication
- Conflict resolution
- Strategic planning
- Marketing expertise
- Time management
Certification
Forklift certified trainer
Timeline
Owner/Operator
Self Employed - Veneta Grocery Outlet
10.2021 - Current
Owner/Operator
Self Employed -Burns Grocery Outlet
09.2017 - 09.2021
Manager
Grocery Outlet
02.2012 - 11.2016
P.O.S Clerk
Food 4 Less Supermarket
01.2009 - 12.2012
High School Diploma -
Crater High School