Tyler Collins
Brunswick,OH
Summary
Resourceful manager driven to cut company costs and boost revenue. Driven, Organized and Diligent. Successful at building and motivating teams.
Overview
15
15
years of professional experience
Work History
Site Manager
Rainforest Car Wash/Whistle Express Car Wash
2023.09 - Current
- Implemented cost-saving measures, identifying areas for improvement in material procurement and labor utilization.
- Interviewed, hired, and developed new workers.
- Oversaw all daily office operations and most equipment maintenance.
- Inspected cleanliness of common areas and offices.
- Growth Sustainment
- P&L/Budget Management
- Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
- Established team priorities, maintained schedules and monitored performance.
- Cultivated positive rapport with fellow employees to boost company morale and promote employee retention.
Assistant Site Manager
Rainforest Car Wash
2022.12 - 2023.08
- Maintained a safe work environment by implementing strict safety protocols and conducting regular inspections.
- Implemented innovative solutions to overcome project challenges and maintain deadlines without sacrificing quality or safety standards.
- Continuously reviewed processes for areas of improvement opportunities that ultimately led to increased overall operational efficiency at job sites.
Team Lead
Rainforest Car Wash
2022.07 - 2022.12
- Trained new team members by relaying information on company procedures and safety requirements.
- Promoted a positive work environment by fostering teamwork, open communication, and employee recognition initiatives.
- Served as a role model for the team by demonstrating commitment to excellence, professionalism, and adherence to company values at all times.
- Coached team members in techniques necessary to complete job tasks.
Keyholder
Dollar General
2021.11 - 2022.06
- Managed daily cash handling procedures, ensuring accuracy in transactions and preventing losses due to discrepancies.
- Resolved customer complaints professionally, resulting in increased customer satisfaction and loyalty.
- Oversaw store operations by counting cash drawers, reviewing equipment management, and supervising staff.
- Swept and mopped floor, wiped windows and fixtures after closing to maintain organized and tidy store.
Associate
Walmart
2017.02 - 2021.04
- Worked varied hours to meet seasonal and business needs.
- Greeted customers and offered assistance for increased customer satisfaction.
- Prioritized tasks to meet tight deadlines, pitching in to assist others with project duties.
Cook/Lead Barback
Forts Tavern
2009.06 - 2016.08
- Maintained clean and organized work areas at all times to bring safety and quality to food preparation process.
- Maintained a clean and sanitary workspace, ensuring compliance with health and safety regulations.
- Prepared meals efficiently under time constraints for timely service during peak hours.
- Demonstrated strong multitasking skills, managing multiple orders simultaneously without sacrificing quality or presentation.
Education
GED -
Wellington High School
Wellington, OHSkills
- Team Leadership
- Site Inspection and Management
- Quality Assurance
- Problem-Solving
- P&L Management
- Staff Development
- Process Optimization
Accomplishments
- Led the only team of 6 sites to sell 1k memberships in a month.
- Reduced Variable expenses by 40%
- Achieved at 100% on Site Review
- Consistent Capture Rate Achievement
- Raised Membership Count from 3300 to 4000 during a promo. Retaining 75% of new members.
Timeline
Site Manager
Rainforest Car Wash/Whistle Express Car Wash
2023.09 - Current
Assistant Site Manager
Rainforest Car Wash
2022.12 - 2023.08
Team Lead
Rainforest Car Wash
2022.07 - 2022.12
Keyholder
Dollar General
2021.11 - 2022.06
Associate
Walmart
2017.02 - 2021.04
Cook/Lead Barback
Forts Tavern
2009.06 - 2016.08
GED -
Wellington High School
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