Tyler Collins
Ames,IA
Summary
Detail-oriented technician with strong mechanical skills and a proven track record in equipment maintenance and technical documentation. Expertise in customer service ensures efficient repairs and effective client education. Proficient in CAD software, showcasing design and innovation capabilities through personal projects. Strong collaborator with a commitment to meeting deadlines.
Overview
3
3
years of professional experience
Work History
Bike Technician
Bike World
Ames, Iowa
02.2025 - Current
- Completed highly skilled repairs with minimal rework by expertly following manufacturers' technical instructions.
- Performed repairs on diverse bike models, ensuring functionality and reliability.
- Worked with team members to improve service quality and customer satisfaction.
- Instructed customers on bike care techniques and safety practices, promoting informed usage.
Service Technician
Scheels
Iowa City, Iowa
02.2023 - 01.2025
- Identified potential problems during routine inspections, preventing future breakdowns.
- Educated customers on proper equipment use and maintenance practices.
- Maintained accurate records of service calls, repairs, and parts, ensuring effective tracking and management.
- Maintained tools and inventory for efficient workflow management.
- Assisted in training new technicians on service protocols and procedures.
Education
Bachelor of Science - Mechanical Engineering
Iowa State University
Ames, IA12-2026
Skills
- Mechanical design
- CAD software
- Team collaboration
- Equipment maintenance
- Customer service
- Technical documentation
Timeline
Bike Technician
Bike World
02.2025 - Current
Service Technician
Scheels
02.2023 - 01.2025
Bachelor of Science - Mechanical Engineering
Iowa State University