Tyler Collins
Reno Aces Triple A Baseball Club
Reno,NV
5
years of professional experience
Results-driven professional with experience in event operations, ticket sales, customer relationship management, and marketing within the sports and entertainment industry. Passionate about creating exceptional experiences for clients, customers, and fans while building strong relationships that drive retention and business growth.
Work History
Ticket Services Coordinator
11 Months- Manage, maintain, and grow an account base of Season Member and Business accounts, targeting upsell/cross sell opportunities and renewals.
- Manage & maintain relationships with Group Sales accounts by engaging in a proactive service touchpoint plan and activating group fan experience & catering packages.
- Provide monthly ticket usage reports to service reps to create meaningful touchpoint plans throughout the season.
- Engage in strategic renewal and revenue generating campaign plans.
- Accountable for meeting assigned activity metrics and documenting all interactions on CRM.
Client Services Coordinator
1 Year 10 Months- Liaison with programming, sales, and various event operations teams, ensuring that contracted deal points agreed to in the negotiation and booking process are fulfilled.
- Identify and execute unique opportunities for tour groups, promoters, premium, and suite ticket holders.
- Coordinate programming that drives new and existing event enhancements to generate revenue with ticket sales and services departments.
- Provide project management for capital improvement of entertainment spaces, including WAMU Theater, Box Office, Muckleshoot Heritage Plaza, and Lumen Field.
Assistant, Ballpark Operations
1 Year 6 Months- Assist with the execution of events in coordination with operations, support staff, and relevant departments.
- Support the Ballpark Operations Department throughout the event planning process to maximize profitability.
- Assist with the execution of events in coordination with operations, support staff, and relevant departments.
- Provide excellent leadership, customer service, and problem-solving during all events, including both baseball and non-baseball events.
Partnership Assistant - UNR
5 Months- Assist with game day and event operations, including the setup of in-venue signage, corporate hospitality events/suites, and game day displays.
- Take proof of purchase photos of digital and physical ad content with DSLR camera.
- Communication with various departments of Nevada Athletics.
Education
Bachelor of Arts - Journalism And Mass Communication
- PRSSA Member 2021-2022
Skills
Multitasking and Organization
Customer Service
Quick Decision-Making
Internal and External communication
Strategic Planning
Adobe Suite/Microsoft Office
Timeline
Ticket Services Coordinator
Reno Aces Triple A Baseball Club
08.2025 - CurrentRead More
Client Services Coordinator
First & Goal, Seattle Seahawks
08.2023 - 06.2025Read More
Assistant, Ballpark Operations
Seattle Mariners Baseball Club
01.2022 - 07.2023Read More
Partnership Assistant - UNR
Learfield Sports
08.2021 - 01.2022Read More
University of Nevada
Bachelor of Arts from Journalism And Mass Communication
Read More