Tyler Conrad
Norwich
Summary
. Certified Security Officer with expert training and problem solving tools necessary to serve and protect. Quick and and agile individual with strong thinking capabilities with extensive knowledge of security protocol.
Overview
11
11
years of professional experience
Work History
Animal Control Officer
Northeastern Council Of Goverments
06.2024 - Current
- Collaborated with local law enforcement agencies to enforce animal control ordinances and handle dangerous or aggressive animals.
- Handled emergency situations calmly and effectively, employing appropriate restraint techniques for various species while prioritizing public safety.
- Conducted thorough investigations into cases of suspected animal cruelty or neglect, gathering evidence to support legal action when necessary.
- Developed strong working relationships with veterinarians, rescue organizations, and other stakeholders within the community for improved collaboration on shared goals.
Manager in Charge
Norwich Town Pet Resort
12.2022 - 02.2024
- Managed budgets effectively, reducing unnecessary expenses while maintaining high-quality resources for the team.
- Developed strong client relationships through consistent communication, resulting in increased customer satisfaction and repeat business.
- Increased revenue by identifying new market opportunities and implementing targeted marketing strategies.
- Oversaw hiring process, selecting top talent that contributed significantly to company growth and success.
- Ordered new equipment and inventory and scheduled repairs for damaged equipment.
- Scheduled employees for shifts, taking into account customer traffic and employee strengths.
Dog Caretaker
Norwich Town Pet Resort
03.2019 - 12.2022
- Enhanced dog owners'' satisfaction by providing attentive care and maintaining a clean environment for their pets.
- Reduced stress levels in dogs by implementing appropriate exercise routines and play sessions.
- Ensured safety of dogs under supervision through close monitoring and adherence to owner''s instructions.
- Increased client retention with excellent communication skills, providing regular updates on their pet''s wellbeing.
- Prepared food and water following instructions from pet owners.
Lead Invisible Fence Technician
Dog Watch Systems Inc
11.2016 - 12.2017
- Install, troubleshoot and service systems.
- Entered details such as payments, account information and call logs into the computer system.
- Responded to customer requests via telephone and email.
- Recognized and identified sales opportunities that met the needs of customers and the company including promoting and closing sales of products and services.
- Lead installer tasked with taking charge of the installation.
Security Officer
Mohegan Sun
08.2014 - 07.2016
- Applied effective communication and interpersonal skills when interacting with all levels of personnel and the general public.
- Worked both independently and collaboratively to resolve urgent issues.
- Secured premises and personnel by patrolling property and monitoring surveillance equipment.
- Monitored building access and identified all officials and employees before authorizing their entrance.
- Directed guests around the building and answered questions regarding accessibility.
- Maintained composure while working with high volumes of the general public.
Education
High School Diploma - undefined
H.H. Ellis Technical High School
Danielson, CT2014
Skills
- Verbal and written communication
- Energetic
- Security Guard License
- Multi-Tasking
- MS Office proficiency
- Problem Solving
- Operations Management
- Inventory Management
- Employee Development
- Staff Management
- Security Experience
- Verbal and written communication
- Energetic
- Security Guard License
- Multi-Tasking
- MS Office proficiency
- Problem Solving
- Security Experience
Timeline
Animal Control Officer
Northeastern Council Of Goverments
06.2024 - Current
Manager in Charge
Norwich Town Pet Resort
12.2022 - 02.2024
Dog Caretaker
Norwich Town Pet Resort
03.2019 - 12.2022
Lead Invisible Fence Technician
Dog Watch Systems Inc
11.2016 - 12.2017
Security Officer
Mohegan Sun
08.2014 - 07.2016
High School Diploma - undefined
H.H. Ellis Technical High School
Similar Profiles
TARA RAMOSTARA RAMOS
Accounting Technician at Alamo Area Council Of GovermentsAccounting Technician at Alamo Area Council Of Goverments
Christopher P. JacquesChristopher P. Jacques
SWAT Team Operator at Northeastern Massachusetts Law Enforcement CouncilSWAT Team Operator at Northeastern Massachusetts Law Enforcement Council
Chloe GurleyChloe Gurley
Work Study Student at Northeastern Oklahoma A&m CollegeWork Study Student at Northeastern Oklahoma A&m College
Justin FrasierJustin Frasier
Production Worker at Titan Home ImprovementsProduction Worker at Titan Home Improvements
Abhishek GillAbhishek Gill
Customer Advisor and Checkout Operator at B&QCustomer Advisor and Checkout Operator at B&Q