Tyler Costello
Des Moines,IA
Summary
Experienced with managing underwriting procedures and supporting underwriters in policy issuance. Utilizes thorough knowledge of insurance policies and risk management to enhance operational efficiency.
Overview
5
5
years of professional experience
Work History
Underwriting Account Associate 2 – Management Liability
Chubb Insurance
03.2024 - Current
- Manage 300 accounts with different underwriters ensuring renewal process is completed
- Complete risk analysis using pricing tools and submission information
- Organized multiple educational classes for trainings
- Assist in new business as well identifying cross-selling opportunities
Underwriting Account Associate – Management Liability
Chubb Insurance
09.2021 - 03.2024
- Managed 100 accounts with different underwriters ensuring renewals are completed
- Requested and provided proper legal documentation
- Ensured file compliance for corporate audits
- Maintain a high level of customer service with brokers and insureds
- Answered questions regarding coverage and invoicing
- Respond promptly to questions and sent out quotes and policies adhering to company standard
- Won first ever Employee of the Quarter award
Patient Services Representative Lead
Webster Dental Care
01.2020 - 05.2021
- Lead a team of eight individuals to provide a high level customer experience
- Conducted interviews and training for new-hire employees
- Closed out daily, weekly and monthly financials and resolved discrepancies
- Assisted 30+ patients a day with scheduling and insurance related questions
- Created multiple initiatives and programs to simplify workflow
Education
Bachelor's Degree - Finance
University of Iowa Tippie College of Business
12.2019
Skills
- Account management
- Risk analysis
- Policy documentation
- Compliance management
- Customer service
- Problem solving
- Communication skills
- Data analysis
Timeline
Underwriting Account Associate 2 – Management Liability
Chubb Insurance
03.2024 - Current
Underwriting Account Associate – Management Liability
Chubb Insurance
09.2021 - 03.2024
Patient Services Representative Lead
Webster Dental Care
01.2020 - 05.2021
Bachelor's Degree - Finance
University of Iowa Tippie College of Business