Tyler Davenport
Grand Rapids,MI
Summary
Skilled Technician offering more than 10 years of experience and well versed in surgical procedures. Adept at orienting and training technical staff and implementing policies to streamline workflow. Excited to bring expertise to growing organization offering room for advancement. Proficient with sterile techniques and organizational abilities. Recognized for surpassing departmental goals, enhancing patient safety, and fostering teamwork, showcasing exceptional problem-solving and communication skills.
Overview
15
15
years of professional experience
Work History
Surgical Scrub Technician
Eyecare Partners Surgical Care Center of Michigan
Grand Rapids, MI
05.2020 - 04.2024
- Properly setting up and organizing surgical instruments for easy access during procedures, 15-20 daily to ensure a safe surgical field and efficient surgical time for surgeons and staff for all of different eye surgeries and procedures, i.e. Cataract, Cornea, Glaucoma, and Retinal surgeries and procedures.
- Received recognition for exceptional performance in consistently meeting or exceeding departmental goals related to patient care and teamwork.
- Contributed patient safety by diligently following surgical protocols and maintaining a sterile environment.
- Adhered closely to policies regarding surgeries, waste disposal, sharps handling, ensuring that regulatory compliance was maintained at all times.
Retinal Ophthalmology Tech Team Leader
Grand Rapids Ophthalmology
Grand Rapids, MI
07.2014 - 05.2020
- Developed templates for scheduling, procedures, and protocols to help reduce patient wait time.
- Maintained medical triage for patients seen in clinic and patient education for procedures (about 100 a week)
- Set performance expectations for the team, monitoring progress towards goals and providing constructive feedback as needed.
- Verified information and prepared patients with best practices for in office procedures.
- Maintained an inclusive and diverse team culture, promoting respect and understanding among all members.
- Promoted high standards through personal example to help each member understand expected behaviors and standards.
- Collaborated with other department leaders to establish shared goals and ensure alignment across teams.
- Established open and professional relationships with team members to achieve quick resolutions for various issues.
- Enhanced team productivity by implementing efficient work processes and regularly reviewing performance metrics.
- Mentored junior staff members, helping them develop their leadership potential and advance in their careers.
Licensed Optician / Lab Technician Quality Control
Luxottica/Lenscrafters
Boston, MA And Grand Rapids, MI
07.2009 - 07.2014
- Coordinated with insurance providers to verify coverage and complete accurate claim submissions for patients.
- Minimized wait times for customers by efficiently managing appointments and walk-ins with a well-organized schedule of up to 20 patients daily.
- Contributed to a positive work environment by collaborating effectively with team members and demonstrating strong problem-solving abilities.
- Increased sales through expert knowledge of lens types, materials, and coatings for various customer needs.
- Conducted regular inspections of display cases to keep them clean and organized at all times for optimal presentation of merchandise.
- Trained new employees on industry best practices, company policies, and equipment operation to maintain a high standard of service.
- Educated patients on proper eye wear usage and maintenance, ensuring long-lasting functionality of glasses.
- Assisted clients in selecting appropriate frames based on face shape, skin tone, and personal style preferences.
Education
Anthropology - Genetics And Archaeology
University of Utah
Salt Lake City, UT06.2009
Skills
- Surgical Equipment Handling
- Sterile Technique Proficiency
- Surgical Instrument Knowledge
- Anatomy Understanding
- Motivation and Initiative
- Organizational abilities
- Medical Terminology Familiarity
- Safe sharps disposal
- Setting up and operating equipment
- Team Communication
- Workplace Safety
- Patient Education
- Problem-solving abilities
Timeline
Surgical Scrub Technician
Eyecare Partners Surgical Care Center of Michigan
05.2020 - 04.2024
Retinal Ophthalmology Tech Team Leader
Grand Rapids Ophthalmology
07.2014 - 05.2020
Licensed Optician / Lab Technician Quality Control
Luxottica/Lenscrafters
07.2009 - 07.2014
Anthropology - Genetics And Archaeology
University of Utah