Tyler Davis
Weeki Wachee,FL
Summary
Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.
Overview
13
13
years of professional experience
Work History
Plumbing Service Technician
Roto-Rooter Plumbing & Water Cleanup
05.2024 - Current
- Conducted thorough inspections of client's plumbing systems to identify potential problems before they escalated into costly repairs.
- Cleared drains and installed new plumbing fixtures.
- Diagnosed and repaired leaks efficiently, minimizing property damage and water loss.
- Ensured all work met local building codes by staying current with regulations and guidelines.
- Improved client relations through clear communication regarding project progress updates or changes in scope as needed throughout the duration of a job order assignment.
Bank Sales & Service Contact Representative
USAA Federal Savings Bank
12.2023 - 05.2024
- Improved customer satisfaction by resolving issues efficiently and professionally.
- Built lasting relationships with clients through effective communication and attentive service.
- Exceeded performance targets consistently by prioritizing tasks and managing time effectively.
- Enhanced team productivity by collaborating on projects and sharing best practices with colleagues.
- Contributed to company growth through consistent high-quality interactions with clients and prospects.
- Provided exceptional service by proactively addressing customers'' needs and concerns.
- Developed comprehensive knowledge of products and services, enabling accurate information provision to clients.
Assistant Manager
Pinch A Penny Pool Patio Spa
09.2020 - 12.2023
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Helped with planning schedules and delegating assignments to meet coverage and service demands.
- Made hiring recommendations to increase company's productivity and profitability with quality workers.
- Serviced, cleaned, and maintained pools owned by customers as needed.
Food and Nutrition Services Assistant
Oak Hill Hospital
08.2014 - 09.2020
- Assisted on tray line and prepared trays according to prescribed diets and patron requests.
- Took initiative to solve problems and recommended improvements to hospital food service procedures and interdepartmental processes.
- Completed food and physical safety audits to verify health and well-being of staff members and patrons.
- Maintained food at proper operating temperatures, trained team in food safety and documented required temperatures.
- Monitored quality control procedures to guarantee preparation and delivery of healthy menu choices.
- Collaborated with physicians and healthcare personnel to determine nutritional needs and diet restrictions of clients.
Vehicle Detailer
Family Car Wash
03.2013 - 08.2014
- Maintained car detailing equipment and supplies in optimal condition for daily demands.
- Collected and disposed of trash in vehicle console spaces and under seats.
- Vacuumed interiors of vehicles to remove dirt and debris.
- Inspected interior and exterior of vehicles for cleanliness and accurately identified imperfections outside vehicle standards.
- Washed, waxed, and buffed vehicle bodies for professional shine.
- Maintained clean, tidy and safe work environment.
Customer Service Representative
Target
10.2011 - 03.2013
- Handled customer inquiries and suggestions courteously and professionally.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Answered customer telephone calls promptly to avoid on-hold wait times.
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
- Clarified customer issues and determined root cause of problems to resolve product or service complaints.
- Participated in team meetings and training sessions to stay informed about product updates and changes.
Education
No Degree - Nursing
Rasmussen University
Odessa, FLBachelor of Science - Business Management
Pasco-Hernando State College
Spring Hill, FL12.2018
National Certification - Phlebotomy
Pasco-Hernando State College
Dade City, FL06.2014
Associate of Arts - General Studies
Pasco-Hernando State College
Spring Hill, FL12.2013
High School Diploma -
Nature Coast Technical High School
Brooksville, FL06.2011
Skills
- Microsoft Office
- Customer Relationship Management
- Staff Management and Training
- Business Management and Development Principles
- Project Management
- Corporate Social Responsibility
- Employment Law
- Quality Standards
- Health and Safety Regulations
- Technical Support
- Account Management
- Marketing
- Strong communication skills
Timeline
Plumbing Service Technician
Roto-Rooter Plumbing & Water Cleanup
05.2024 - Current
Bank Sales & Service Contact Representative
USAA Federal Savings Bank
12.2023 - 05.2024
Assistant Manager
Pinch A Penny Pool Patio Spa
09.2020 - 12.2023
Food and Nutrition Services Assistant
Oak Hill Hospital
08.2014 - 09.2020
Vehicle Detailer
Family Car Wash
03.2013 - 08.2014
Customer Service Representative
Target
10.2011 - 03.2013
No Degree - Nursing
Rasmussen University
Bachelor of Science - Business Management
Pasco-Hernando State College
National Certification - Phlebotomy
Pasco-Hernando State College
Associate of Arts - General Studies
Pasco-Hernando State College
High School Diploma -
Nature Coast Technical High School
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