Dedicated professional with a versatile skill set in home health aid, team leadership, restaurant operations, and computer proficiency. Known for dependability and a collaborative approach to teamwork. Excels in roles requiring strong interpersonal skills and a commitment to excellence.
Overview
15
15
years of professional experience
Work History
Home Health Aid
Extraordinary Services
Aiken, SC
09.2020 - Current
Helped patients maintain personal hygiene through bathing, grooming, and toileting assistance when necessary for dignity preservation.
Maintained a clean and safe home environment for patients, reducing falls and accidents.
Assisted clients with daily living activities, enhancing their independence and quality of life.
Performed light housekeeping duties including laundry linen changes sweeping vacuuming and mopping ensuring a clean and organized living space for patients.
Performed laundry, grocery shopping and other light housekeeping duties as instructed by client.
Assisted patients with dressing, grooming and feeding needs, helping to overcome, and adapt to mobility restrictions.
Improved patient well-being by providing compassionate and attentive personal care.
Assisted with meal planning and preparation according to dietary restrictions, meeting nutritional needs while adhering to personal preferences.
Completed entries in log books, journals, and care plans to accurately document and report patient progress.
Provided mobility assistance such as walking and regular exercising.
Traveled to clients' homes to complete healthcare services and promote continuity of care.
Monitored client health by performing routine pulse, temperature and blood pressure checks.
Adapted to ever-changing patient needs, consistently adjusting care plans and strategies in order to provide the highest quality of personalized assistance.
Completed thorough documentation of patient care activities, maintaining accurate records for effective communication amongst the healthcare team.
Safely transferred patients using appropriate equipment such as Hoyer lifts or gait belts minimizing injury risks.
Provided transportation and appointments management.
Transported patients to medical appointments and social outings, fostering community engagement and overall wellbeing.
Encouraged patients to participate in safe physical activity to help boost mood and improve overall wellness.
Reported unusual or urgent circumstances in patients' condition or environment immediately to nurse supervisor.
Monitored vital signs regularly, promptly reporting any abnormalities or concerns to supervising nurse or physician.
Promptly responded to emergency situations such as falls or medical crises providing immediate care and contacting appropriate personnel when necessary.
Administered medications as prescribed, ensuring proper dosage and timely administration for optimal health outcomes.
Provided emotional support to patients and families during difficult times, promoting a positive atmosphere conducive to healing.
Prevented pressure ulcers through frequent repositioning and regular skin assessments, maintaining patient comfort while reducing complications.
Offered patients and families emotional support and instruction in preparing healthy meals, independent living, and adaptation to disability or illness.
Administered medication as directed by physician.
Polling Locator Technician
Aiken County Voters Registration Office
Aiken, SC
01.2016 - 05.2022
Documented locator activities in detail, providing clear records for future reference and analysis.
Linked computers to network and peripheral equipment.
Performed troubleshooting to correct computer hardware and software malfunctions.
Diagnosed and repaired hardware malfunctions, ensuring optimal computer functionality.
Resolved technical issues for clients through remote support, increasing customer satisfaction.
Enhanced system performance by conducting regular software and hardware updates.
Recommended new and replacement hardware and software purchases.
Assessed system hardware and software and suggested modifications to reduce lag time and improve overall speed.
Trained new team members on best practices in managing computer systems effectively, fostering a culture of continuous learning among staff members.
Team Leader, Server, Cook, Dishwasher, Host.
IHOP
Beaufort, SC, Charleston, SC, Aiken, SC
04.2009 - 10.2020
Supervised team members to confirm compliance with set procedures and quality requirements.
Monitored team performance and provided constructive feedback to increase productivity and maintain quality standards.
Built strong relationships with customers through positive attitude and attentive response.
Set performance expectations for the team, monitoring progress towards goals and providing constructive feedback as needed.
Worked with team to identify areas of improvement and devised solutions based on findings.
Conducted training and mentored team members to promote productivity, accuracy, and commitment to friendly service.
Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
Served food and beverages promptly with focused attention to customer needs.
Worked with POS system to place orders, manage bills, and handle complimentary items.
Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
Cultivated warm relationships with regular customers.
Maintained clean and organized work areas at all times to bring safety and quality to food preparation process.
Maintained a clean and sanitary workspace, ensuring compliance with health and safety regulations.
Prepared meals efficiently under time constraints for timely service during peak hours.
Demonstrated strong multitasking skills, managing multiple orders simultaneously without sacrificing quality or presentation.
Prepared food items in compliance with recipes and portioning control guidelines.
Managed time by organizing and prioritizing kitchen duties to prepare and serve food quickly.
Cashier
Circle K Convenience Store
Aiken, SC
03.2016 - 01.2020
Greeted customers entering store and responded promptly to customer needs.
Welcomed customers and helped determine their needs.
Worked flexible schedule and extra shifts to meet business needs.
Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Built relationships with customers to encourage repeat business.
Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
Helped customers complete purchases, locate items, and join reward programs.
Restocked and organized merchandise in front lanes.
Assisted customers with returns, refunds and resolving transaction issues.
Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
Resolved customer complaints professionally, leading to improved customer relations and loyalty.
Improved facility cleanliness by performing daily maintenance tasks, such as sweeping, mopping, and vacuuming.
Supported waste management efforts by collecting trash, recycling materials, and disposing of them properly.
Responded immediately to calls from personnel to clean up spills and wet floors.
Kept building spaces premises clean inside and outside.