Summary
Overview
Work History
Skills
References
Timeline
Generic

Tyler Determan

Ft. Pierce,FL

Summary

Reliable and responsible worker with shipping and receiving experience. Strong multitasker with an eye for detail and the ability to foster positive relationships through collaboration with diverse team members. Energetic team member with excellent communication skills who contributes to a positive and productive work environment.



Overview

11
11
years of professional experience

Work History

Food and Beverage Host

Disney Vero Beach
12.2023 - Current
  • Greeted all guests upon arrival warmly while providing information regarding seating availability or estimated waiting times.
  • Adhered to all safety protocols, maintaining a safe working environment for both employees and guests alike.
  • Maintained inventory levels, assisting with restocking supplies as needed to support smooth operations.
  • Enhanced customer satisfaction by providing attentive service and addressing guests'' needs promptly.
  • Minimized customer service complaints by expertly managing customer expectations during busy periods.
  • Opened and closed seating sections according to volume of guests.
  • Promoted business loyalty by fostering positive customer relationships.
  • Cross-trained to handle different restaurant roles, including bar, kitchen and to-go stations.
  • Collected credit card, cash and gift certificate payments and dispensed change for cash transactions.

Server/In Room Dining

Costa D’Este Beach Resort and Spa
12.2021 - 04.2024
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Performed opening and closing duties, ensuring dining area was prepared for seamless service transitions.
  • Maintained clean and orderly dining area for an enjoyable guest experience.
  • Supported colleagues during peak hours, fostering a collaborative work environment that enhanced overall productivity levels.

Parts Delivery Driver/Online Parts Sales

Vatland Honda
12.2020 - 12.2021
  • Kept records of pickups and deliveries and obtained necessary signatures and receipts.
  • Developed strong relationships with customers by providing professional and courteous service during deliveries.
  • Improved route planning through use of GPS technology, optimizing delivery times and reducing fuel consumption.
  • Demonstrated excellent time-management skills by consistently meeting or exceeding delivery deadlines.
  • Safely navigated challenging road conditions and traffic patterns, minimizing delays in part deliveries.
  • Pulled parts off store shelves to fill customer orders.
  • Assisted in inventory management to prevent stock discrepancies.

Service Concierge

Dyer Chevrolet
08.2018 - 12.2020
  • Managed high call volumes while maintaining a professional demeanor, ensuring positive interactions with customers.
  • Managed check-in and check-out procedures for guests.
  • Assisted customers with complex issues by leveraging deep product knowledge and problem-solving skills.

BOH Team Member

Chik-Fil-A
03.2014 - 12.2018
  • Maintained clean and organized workspace, ensuring compliance with health and safety regulations.
  • Boosted overall team morale with regular communication and collaboration in a fast-paced environment.
  • Collaborated with FOH staff to ensure seamless communication between kitchen and service teams.
  • Enhanced food quality for customer satisfaction, adhering to proper food handling procedures.
  • Upheld restaurant''s reputation for high-quality meals, consistently executing recipes according to established guidelines.

Skills

  • Strong multitasking
  • Exceptional communication
  • Organizational abilities
  • Detail-oriented approach
  • Teamwork and Collaboration
  • Problem-Solving
  • Time Management
  • Reliable and Trustworthy
  • Safe Driving
  • Punctuality
  • Loading and unloading
  • Shipping and receiving
  • Product packing
  • Workplace Safety

References

* Rob Roeber 772-979-6510

Vatland Honda Parts Manager


*Ben Williams 912-313-1391

Dyer Chevy Service Manager


*Michael Kelly 305-607-3112

Chick-Fil-A Vero Beach Owner

Timeline

Food and Beverage Host

Disney Vero Beach
12.2023 - Current

Server/In Room Dining

Costa D’Este Beach Resort and Spa
12.2021 - 04.2024

Parts Delivery Driver/Online Parts Sales

Vatland Honda
12.2020 - 12.2021

Service Concierge

Dyer Chevrolet
08.2018 - 12.2020

BOH Team Member

Chik-Fil-A
03.2014 - 12.2018

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Tyler Determan