Tyler Dick
Ramona,CA
Summary
Water utility professional with extensive experience in water distribution operations, asset management, and field services. Proven ability to lead teams in maintenance and repair projects, ensuring reliable service delivery and enhanced customer satisfaction and seeking to leverage operational expertise in a Water Operations Manager role at Fallbrook Public Utility District.
Overview
1
1
Certification
14
14
years of professional experience
Work History
Utility and Maintenance Technician IV
San Dieguito Water District
Encinitas, CA
11.2020 - Current
- Led and coordinated crew of seven in water distribution system maintenance, repairs, installations, and field operations to ensure reliable service delivery.
- Plan, assign, and oversee daily work activities to support the efficient completion of maintenance and construction projects.
- Repair and replace water mains and perform installation and repair of water services.
- Install, maintain, and repair fire hydrants, valves, and other water distribution infrastructure.
- Coordinate with contractors and conduct site meetings to plan, schedule, and facilitate field work.
- Assisted in conducting meter readings to ensure accurate billing and service tracking. and other utility operations activities.
- Establish and maintain traffic control and work-zone safety for field operations.
- Communicated with customers regarding water service and maintenance activities to address inquiries and enhance customer satisfaction.
- Assisted in water utility maintenance and operational tasks, contributing to overall team efficiency and service reliability.
Intern, Operations / Field Services
Rancho California Water District
Temecula, CA
08.2020 - 11.2020
- Assisted in maintaining and repairing water distribution infrastructure, ensuring operational reliability of valves, hydrants, and air-vacuum valves.
- Conducted field inspections and assisted with identifying and documenting asset-related information.
- Supported collection and management of infrastructure and asset data, contributing to accurate asset tracking and reporting.
- Acquired practical knowledge in water utility operations and field services, enhancing understanding of industry standards and practices.
Lead Laborer
Recycling on Earth
Ramona, CA
01.2013 - 01.2019
- Led a crew of five employees in the sorting, processing, and preparation of various metals for shipment.
- Coordinated daily work activities for team to enhance operational efficiency.
- Delivered customer service and processed transactions to ensure positive shopping experiences.
- Gained leadership and team coordination skills while assisting customers during seasonal employment.
Education
Masters - Public Administration
National University
La Jolla, CA02-2028
Bachelor's Degree - Business Management
University of Saint Katherine
San Marcos, CA06-2020
Skills
- Water Distribution Operations
- Water main repair
- Service installation
- Hydrant and Valve Installation and Maintenance
- Field Operations
- Maintenance strategies
- Work Planning and Scheduling
- Contractor Coordination
- Traffic control
- Asset inspections
- Team Leadership
- Project management
- Customer Service
Certification
- Water Distribution Operator, Grade 4
- Water Treatment Operator, Grade 2
- Class A Commercial Driver License (CDL)
- OSHA 30-Hour Certification
- CPR and First Aid Certified
- Forklift Certified
- Traffic Control Certified
Timeline
Utility and Maintenance Technician IV
San Dieguito Water District
11.2020 - Current
Intern, Operations / Field Services
Rancho California Water District
08.2020 - 11.2020
Lead Laborer
Recycling on Earth
01.2013 - 01.2019
Masters - Public Administration
National University
Bachelor's Degree - Business Management
University of Saint Katherine