Versatile Repair Tech with talents in performing regular upgrades, troubleshooting system failures and repairing equipment. Excellent problem-solving and analytical skills to manage several different tasks at once. Helpful professional commended as valuable team player.
Overview
11
11
years of professional experience
Work History
Repair Technician
Gibson Guitar
04.2023 - Current
Inspecting guitars identifying quality defects.
Repairing defects to the quality standard, utilizing paints/laquers.
Maintained inventory of repair supplies and ordered parts.
Utilized variety of tools and diagnostic equipment to complete repairs.
Completed partial or full dismantling of equipment to quickly repair or replace defective components and restore functionality.
Increased repair success rates, utilizing advanced troubleshooting techniques and tools.
Painter
Athena's Paint & Finishes, LLC
08.2020 - 04.2023
Painted surfaces using brushes, spray guns, and paint rollers.
Prepared surfaces and surrounding areas for painting using sandpaper, tape, and other materials.
Painted indoor areas such as hallways, bathrooms, and lobbies.
Maintained a clean and organized workspace, minimizing disruptions for clients during projects.
Applied primers or sealers to prepare new surfaces such as bare wood or metal, for finish coats.
Performed minor repair tasks like patching holes or sanding rough areas before painting to ensure a smooth and even final result.
Completed interior and exterior painting for variety of residential and commercial clients.
Housekeeper
Elevated cleaning company
02.2021 - 03.2022
Disinfected and mopped bathrooms to keep facilities sanitary and clean.
Cleaned and stocked guest rooms by replacing used towels and linens vacuuming floors, making beds, and restocking bathroom items.
Collaborated with other housekeeping staff to complete tasks efficiently and effectively.
Vacuumed rugs and carpeted areas in offices, lobbies, and corridors.
Maintained a spotless environment for guests through diligent daily housekeeping tasks.
Used chemicals by following safety protocols and procedures to avoid burns and injuries.
Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows, and dusting.
Hand-dusted and wiped down office furniture, fixtures, and window sills to keep areas clean and comfortable.
Upheld high standards of sanitation in common areas, contributing to an inviting atmosphere for guests.
Disposed of trash and recyclables each day to avoid waste buildup.
Maximized efficiency of housekeeping operations through effective communication with team members and supervisors.
Removed bed sheets and towels from rooms and pre-treated stains to maintain and restore linen condition.
Enhanced guest satisfaction by ensuring thorough cleaning and timely room turnovers.
Slid beds, sofas, and other furniture aside to wipe down baseboards and remove dust and dirt from hard-to-reach areas.
Dusted picture frames and wall hangings with cloth.
Adhered to professional house cleaning checklist.
Changed bed linens and collected soiled linens for cleaning.
Restocked towels and amenities in bathrooms, bedrooms and kitchen spaces.
Swept high ceilings, tight spaces and around furniture to remove built up dust and cobwebs.
Washed and put away kitchen dishes, utensils and glassware.
Scrubbed floors with special cleaners and equipment to achieve deep clean.
Ran special errands, including retrieving dry cleaning and making requested purchases.
Maintained spaces with routine upkeep and basic repairs, coordinating with management on more advanced needs.
Front Desk/Maintenance
Residence Inn by Marriott
05.2019 - 08.2020
Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
Utilized reservation software proficiently for booking management tasks such as updating room statuses or modifying bookings.
Handled phone inquiries professionally, providing prompt assistance or transferring calls as needed for optimal guest service.
Maintained confidentiality when managing sensitive information related to guest stays or billing details, adhering strictly to data privacy guidelines.
Contributed toward maintaining a positive work environment by supporting colleagues and assisting with cross-training tasks.
Participated in staff meetings to share feedback on front desk operations and collaborate on improvements where necessary.
Participated in ongoing training sessions to stay updated on industry trends and best practices in customer service and hospitality management.
Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
Assisted in resolving guest complaints and concerns, ensuring a high level of satisfaction with their stay.
Balanced cash drawer at the end of each shift, ensuring accuracy in financial reporting and minimizing discrepancies.
Enhanced customer satisfaction by providing efficient and accurate cashier services at the front desk.
Provided exceptional customer service by going above-and-beyond when handling unique guest requests or addressing concerns promptly.
Streamlined check-in and check-out processes for improved guest experience and reduced wait times.
Facilitated effective communication between different departments within the hotel establishment.
Collaborated with other team members to maintain seamless front desk operations during peak hours and special events.
Managed reservations effectively, keeping track of room availability and coordinating with housekeeping staff to ensure timely room turnover.
Developed rapport with regular guests by remembering names and preferences, fostering loyalty to the hotel brand.
Processed transactions accurately, minimizing errors and discrepancies in daily cash reconciliations.
Landscaping/Snow Removal
Greenscape Landscaping
05.2018 - 04.2019
Upheld safety standards for working in wet, cold and windy conditions.
Applied salt or chemical solutions to surfaces as preventive measure against snow and ice buildup.
Logged activities, maintenance issues and hours worked for supervisors.
Reduced accidents on icy roads by skillfully applying de-icing materials like salt or sand when necessary.
Worked in parking lots, roads and driveways to handle needs of businesses and residential customers.
Ensured timely snow removal with effective route planning and prioritization of areas needing immediate attention.
.
Lodgekeeper
Yellowstone Club
11.2017 - 05.2018
Self-motivated, with a strong sense of personal responsibility.
Worked effectively in fast-paced environments.
Skilled at working independently and collaboratively in a team environment.
Proven ability to learn quickly and adapt to new situations.
Excellent communication skills, both verbal and written.
Worked well in a team setting, providing support and guidance.
Passionate about learning and committed to continual improvement.
Terrain Park Crew
Big Sky Boyne Resort
08.2017 - 11.2017
On the terrain park crew for Big Sky Resort I maintained and designed the built features like; rails, boxes, and wall rides.
Assisted in the preservation of natural habitats by removing invasive species and planting native flora.
Using hand tools, power tools, welding equipment and design program on computer to design features.
Helped design and build an all natural terrain park built out of logs and screws.
Aided in detecting potential environmental issues within the park boundaries while performing routine maintenance tasks.
Preserved park resources by implementing sustainable practices in daily operations and maintenance tasks.
Collaborated with team members to ensure efficient completion of daily tasks and projects.
Pallet Builder/loader
Viking Coca-Cola Bottling Co.
05.2017 - 08.2017
Manufactured wood pallets and crates with nail guns, table saws and chop saws.
Operated pallet jack to pull orders out of storage areas.
Transferred loaded pallets onto delivery or storage areas.
Informed supervisor of equipment malfunction quickly to minimize downtime.
Inspected materials for quality before loading.
Transported goods from racks, shelves and vehicles via forklift and pallet jack.
Snowmaker/Terrain Park Crew
Spirit Mountain
11.2016 - 04.2017
Increased efficiency in water supply management for effective snow production, monitoring reservoir levels, and adjusting pump flow rates as needed.
Contributed to a positive guest experience, providing well-groomed slopes through effective management of snow production.
Implemented best practices in environmental stewardship while managing resources for sustainable snow production.
Assisted in training new team members on proper operation and maintenance procedures for high-quality snow production.
Reduced downtime in snowmaking operations by performing timely maintenance checks and repairs on equipment.
Adapted quickly to changing weather patterns, adjusting techniques as needed to maintain ideal slope conditions throughout the season.
Developed strong working relationships with coworkers across different departments supporting a collaborative work environment.
Performed daily inspection rounds to assess potential hazards or breakdowns within the system, ensuring uninterrupted operations.
Direct Care Staff
Stepping Stones
07.2016 - 11.2016
Direct Care staff worked with clients in an Adult Foster care setting
Four staff, four clients so mostly one-on-one care
I mostly worked overnights, 9pm-9am, were I was the only staff member for the clients at night
I made sure all clients went to bad at a good time, made sure they stayed safe throughout the night, cleaned the house, issued medications in the morning and got clients up for their day's.
Direct Care Staff
DRCC
01.2016 - 07.2016
Worked directly with clients, issued medications at designated times to designated clients, helped them dress/bathe, helped them reach their daily/long-term goals, cooked/cleaned for clients.
Busser
Grandma's Saloon & Grill
04.2013 - 01.2016
Reset and cleaned tables quickly to prepare for new customers.
Collected trash, wiped up spills, and removed trays to maintain fresh and clean customer areas.
Transported dirty utensils, dishes, and trays to kitchen to help team stay on top of cleaning.
Worked quickly, communicated with other staff and always looked for better ways of completing tasks to improve productivity and keep tables ready for incoming guests.
Completed side work duties, ensuring that all necessary supplies were stocked for shift success.
Kept close eye on customers to quickly spot leaving guests and clear tables for future patrons.
Education
Associate in Generals -
Lake Superior College
Duluth, MN
05.2017
High School Or Equivalent in General Studies -
Denfeld Senior High School
Duluth, MN
06.2012
Skills
Customer Service
Mechanical skills
Safety Requirements
Equipment Repair
Electrical Troubleshooting
Inventory Management
Transportation safety
System Testing
Hardware Repair
Safety Management
Invoice Verification
Following safety practices
Diagnostics and troubleshooting
Timeline
Repair Technician
Gibson Guitar
04.2023 - Current
Housekeeper
Elevated cleaning company
02.2021 - 03.2022
Painter
Athena's Paint & Finishes, LLC
08.2020 - 04.2023
Front Desk/Maintenance
Residence Inn by Marriott
05.2019 - 08.2020
Landscaping/Snow Removal
Greenscape Landscaping
05.2018 - 04.2019
Lodgekeeper
Yellowstone Club
11.2017 - 05.2018
Terrain Park Crew
Big Sky Boyne Resort
08.2017 - 11.2017
Pallet Builder/loader
Viking Coca-Cola Bottling Co.
05.2017 - 08.2017
Snowmaker/Terrain Park Crew
Spirit Mountain
11.2016 - 04.2017
Direct Care Staff
Stepping Stones
07.2016 - 11.2016
Direct Care Staff
DRCC
01.2016 - 07.2016
Busser
Grandma's Saloon & Grill
04.2013 - 01.2016
Associate in Generals -
Lake Superior College
High School Or Equivalent in General Studies -
Denfeld Senior High School
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