Exceptional Business Development Representative who successfully grows brand awareness through increased market penetration and new market development.
As a Business Developer I am highly effective at creating, building and nurturing professional business relationships. Promotes products with the collective corporate goal of increasing market share.
Persuasive business development professional successful at establishing and maintaining key partnerships with corporate decision makers.
Highly results-oriented sales professional offering more than 20 years of successful corporate business development experience. Strengths include sales, project management, account management and cold calling.
Overview
23
23
years of professional experience
1
1
Certification
Work History
Branch Manager
Members 1st
Lancaster, PA
06.2012 - Current
Oversaw a branch team consisting of 4 customer service representatives, 1 personal banker and 1 Assistant Manager.
Developed prospects for new loans with 15 cold calls weekly.
Created strategies to develop and expand existing customer sales, which resulted in a 20% increase in annual sales.
Maintained friendly and professional customer interactions.
Complied with regulatory requirements including Bank Secrecy Act, Anti Money Laundering, OFAC, USA Patriot Act, Privacy Act and Community Reinvestment Act.
Submitted loan applications to loan underwriter for verification and recommendation.
Increased new bank relationships within the local community 10% by executing quarterly promotions.
Maintained friendly and professional customer interactions.
Maintained confidentiality of bank records and client information.
Branch Manager
Wells Fargo
Paradise, PA
01.2011 - 06.2012
Oversaw a branch team consisting of 4 customer service representatives and 2 personal bankers.
Managed branch with an average of $125,000 in monthly deposits.
Received superior customer service satisfaction scores for 6 consecutive quarters.
Submitted loan applications to loan underwriter for verification and recommendation.
Closed an average of 10 loans per month.
Maintained confidentiality of bank records and client information.
Branch Manager / Business Development Officer, AVP
Bank of Lancaster County PCN
, Laancaster / New Holland PA
07.2002 - 01.2011
Increased new bank relationships within the local community 65% by executing quarterly promotions.
Increased overall annual sales 25% by incorporating several quality process improvements within the branch.
Managed branch with an average of $250,000 in monthly deposits.
Received superior customer service satisfaction scores for 10 consecutive quarters.
Developed and maintained relationships with local real estate agents.
Compiled database of loan applicants' credit histories, corporate financial statements and other financial information.
Submitted loan applications to loan underwriter for verification and recommendation.
Developed prospects for new loans with 30 cold calls weekly.
Maintained friendly and professional customer interactions.
Maintained confidentiality of bank records and client information.
Created strategies to develop and expand existing customer sales, which resulted in a 20% increase in annual sales.
Education
2 years - Business / Finance
Tidewater Community College
High School Diploma - All
Western Branch High School
1982
Skills
Goal-oriented
Flexible
Team player
Team building expertise
Effective negotiator
Excellent listening skills
Customer satisfaction
Sales pipeline management
Account and territory management
Accomplishments
Achieved record-high client growth in 2008-2010 by developing a comprehensive sales and marketing plan.
Added to annual growth through cold calls, community and branch involvement in the New Holland / Leola areas.
Grew business relationships by 20% in the Columbia Avenue, Lancaster area by the above mentioned skills as well as working with internal partners.
Certification
Cohen / Brown Sales Leadership
Timeline
Branch Manager - Members 1st
06.2012 - Current
Branch Manager - Wells Fargo
01.2011 - 06.2012
Branch Manager / Business Development Officer, AVP - Bank of Lancaster County PCN
07.2002 - 01.2011
Tidewater Community College - , 2 years - Business / Finance
Western Branch High School - High School Diploma, All