Summary
Overview
Work History
Education
Skills
Leadership Experience
Timeline
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Tyler Duncan

Egg Harbor Township,NJ

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

1
1
year of professional experience

Work History

Omni Fullfilment Analyst

Spencer's Gifts
07.2023 - 10.2023
  • Made end-to-end order management, ensuring the accurate and efficient processing, packing, and shipping of customer orders using PowerBI and OMS
  • Utilized OMS to streamline operations,creating quicker methods in having the OMS team contact stores and manage inventory and orders.
  • Contacted stores in order to quickly process orders within the season so that order organization can be prepared through daily reports.
  • Collaborated with the customer service department to resolve issues and address concerns pertaining to order fulfillment, therefore increasing overall quality of the customer experience.
  • Developed Excel reports for errors and inquiries to be collaborated and reviewed by other departments for swift resolutions.

Owner

Duncan Mobile Detailing
06.2022 - 10.2023
  • Prepared bank deposits and handled business sales, returns and transaction reports
  • Consulted with customers to assess needs and propose optimal solutions
  • Put together realistic budgets based upon costs and fees for successfully operating business
  • Developed and implemented marketing strategies to generate new customers and increase sales and profit margins
  • Conducted target market research to discover customer needs and analyze competitor trends
  • Introduced new methods, practices, and systems to reduce turnaround time
  • Negotiated price and service with customers and vendors to decrease expenses and increase profit.

Education

Bachelor of Science - Computer Information Systems

Stockton University
Galloway, NJ
05.2023

Skills

  • Order Management
  • Error Analysis
  • Data Entry
  • Customer Experience
  • Microsoft Excel
  • Organization
  • Networking
  • Problem-Solving
  • Data Management
  • Multitasking
  • MS Office
  • First Aid/CPR

Leadership Experience

Alpha Sigma Phi Fraternity, Chapter President, Spring 2022, Spring 2023, Reestablished the Delta Lambda Chapter at Stockton University Spring 2022, Responsible for leading and motivating 34 members of the Fraternity to achieve the goals of our organization, Supervised an executive board of 10 members to ensure key performance indicators of the Fraternity were met, Represented the organization to the campus community and various senior level University staff members, Serve as primary responder for crisis management within the Fraternity

Timeline

Omni Fullfilment Analyst

Spencer's Gifts
07.2023 - 10.2023

Owner

Duncan Mobile Detailing
06.2022 - 10.2023

Bachelor of Science - Computer Information Systems

Stockton University

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Tyler Duncan