Summary
Overview
Work History
Education
Skills
Additional Information
Certification
Timeline
Generic

TYLER DUTCHER

Summary

My goal is to obtain a position where I may utilize my skill as well as gaining further experience while enhancing the company's productivity and reputation.


Overview

12
12
years of professional experience
1
1
Certification

Work History

Construction Coordinator

Spectrum
10.2023 - Current
  • Coordinating the development of fiber to the home in new and existing subdivisions/apartments
  • Responsible for designing new services to stand alone or multi-tenant businesses as well as new and existing communities
  • Managing multiple new constructions projects for Small/Medium businesses, hospitality and government buildings
  • Handling invoices and ordering materials for all projects
  • Responsible for handling budget-based projects
  • Acting as main contact and face of company
  • Responsible for coordination of scheduling for contractors to ensure deadlines are met
  • Responsible for multiple deadline-based projects
  • Responsible for quoting new projects
  • Handles creations and scheduling of CRQ tickets for whole department
  • Ability to read blueprints
  • Proven ability to read and understand system maps of coax and fiber
  • Handles submissions of permits
  • Handles Jira (ISP tickets)
  • Proficient in Bluebeam
  • Proficient in Microsoft office
  • Great team player
  • Helps train new and existing employees

Commercial Technician

Summit broadband
04.2023 - 10.2023
  • Maintains Telecommunications and network systems, including phone systems, network nodes, terminals, and network systems (both infrastructure as well as customer-facing). This includes maintenance, operation, and provisioning of the following:
  • HFC proof of performance testing
  • CLI testing/repair
  • VoIP, both internal and third-party VoIP services
  • TDM, both internal and third-party TDM services
  • SIP, both internal and third-party SIP services
  • Star2Star Telephone System Support
  • IPTV, where applicable
  • Maintenance, design, provisioning, and troubleshooting of various network topology components, including long-haul transport and metro transport
  • Distribution, construction, preventative, and demand maintenance.
  • Splicing all types of coax cable, CAT 5/6 cable and fiber optics.
  • Setting equipment levels, set up and change out of amplifiers, calculate signal level losses in cable or fiber, and balance electronics equipment for distribution lines.
  • Install, inspect, monitor, test and adjust cable transmission and distributions systems; both forward and reverse
  • Repair or replace faulty cables, power supplies, amplifiers and other associated transmission and distribution equipment
  • Conduct system tests such as signal/noise, MER, BER, optical power and signal level.
  • Troubleshooting and restoration of service; service calls
  • Configuration of multiple types of network and access network equipment.
  • Monitors and understands network capacity components including ports, transport circuits and bundles.
  • Installation and troubleshooting equipment such as Juniper, Ciena, Cisco and Adtran.
  • Use of Signal readers such as Light meters, OTDR, fiber scopes and Coaxial Meters
  • Ability to clearly document, update and read/follow the Electronic Network Ticket Management system.
  • Clear communication with business clients.
  • Identify and resolve NESC violations
  • Installation of new services at the subscriber’s location including analog, digital, Voice, IPTV, HDTV and HSD service.
  • Other duties as assigned, including non-technical and administrative/project management duties
  • Performed troubleshooting and diagnosis on malfunctioning equipment.

Senior Technician

Comcast Cable and Xfinity Internet
11.2017 - 04.2023
  • Responsible for demonstrating strong customer service skills.
  • Effectively communicates with customers and coworkers
  • Self starter Works independently or as a team in fast paced environment
  • Excellent written and verbal communication skills
  • Keen attention to detail
  • Instills confidence in customers while working with their complex networks and services
  • Assesses and designs advanced networks using appropriate technology and based on the customers needs
  • Responsible for trouble shooting and maintaining broadband and cable systems such as Cable TV, wireless internet, and Telephony.
  • Supports and troubleshoots customers WiFi determines appropriate location for optimal coverage
  • Assisting customers install and troubleshoot mesh network
  • Reading and troubleshooting signal from Docsis coaxial and Fiber optic networks.
  • Responsible to maintain outside coaxial, fiber optics CAT5/CAT6 and Telephony as well as inside service lines as well as installing new customers.
  • Assisting in setting up TVs, computers, printers, and other wireless devices.
  • Creating technical reports on day-to-day operations.
  • Configures and troubleshoots network devices
  • Installation of networks using fundamental topics LAN and WAN Configurations.
  • Cleans, Maintains and stocks vehicle with equipment in order to used in correct order.
  • Maintain reports for vehicle maintenance
  • Able to operate and maintain installation tools, equipment and technology I.E. Meters, hand tools light and light power tools
  • Able to read general system layouts and system design maps
  • Strong decision making, problem solving and project management
  • Supervised Bulk account install projects.

General Laborer

Best Builders
05.2016 - 11.2017
  • Worked in all areas of home building
  • Fast paced environment
  • Work independently and as a team
  • Worked close with customers on design and layout of house
  • Daily reports and punch list for contractors
  • Supervised sub contractors on projects
  • Weekly budget meetings with homeowners
  • Trim carpentry
  • Framing
  • Electrical wiring

Store Manager

SUBWAY
01.2013 - 05.2016
  • Effective skills in payroll planning and scheduling
  • Hands on experience in ensuring proper merchandise presentation
  • Proven ability to hire, select and train the right candidates
  • Able to meet retail sales goals
  • Good organizational skills and the ability to multitask
  • Train and supervise employees
  • Manage weekly inventories
  • Coordinate sales promotions and provide sales targets
  • Improved sales by 5% each month

Education

GED -

Florida State Community College
Jacksonville, FL
06.2013

Skills

  • Permitting coordination
  • Bid management
  • Design review
  • Subcontractor monitoring
  • Construction scheduling
  • Documentation control
  • Materials procurement
  • Project management
  • Procurement
  • Change order management
  • Permitting
  • Cabling
  • Customer service
  • Customer retention
  • Technical support
  • Operating Systems

Additional Information

Cashier/Daily Bank Deposits, Ordering and stocking, Management, Payroll, Scheduling, Inventory, Time Management

Certification

NCTI Construction coordinator 1-2

Timeline

Construction Coordinator

Spectrum
10.2023 - Current

Commercial Technician

Summit broadband
04.2023 - 10.2023

Senior Technician

Comcast Cable and Xfinity Internet
11.2017 - 04.2023

General Laborer

Best Builders
05.2016 - 11.2017

Store Manager

SUBWAY
01.2013 - 05.2016

GED -

Florida State Community College

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