Tyler Ely
Arcade
Summary
Dynamic Certified Automotive Technician with a strong work ethic and expertise in advanced diagnostics, honed at Emerling Chrysler Dodge Jeep Ram. Proven track record of enhancing customer satisfaction through effective communication and quality repairs, while mentoring junior technicians to elevate team performance and streamline repair processes, reducing turnaround time significantly.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Certified Automotive Technician
Emerling Chrysler Dodge Jeep Ram
09.2023 - Current
- Learned safety protocols and procedures for automotive repair environments.
- Assisted in diagnosing vehicle issues using diagnostic tools and equipment.
- Supported experienced technicians with routine maintenance tasks, including oil changes and tire rotations.
- Maintained cleanliness and organization of work areas and tools to enhance efficiency.
- Developed familiarity with various automotive systems, such as electrical and braking systems.
- Engaged in hands-on training to understand vehicle repair techniques and methodologies.
- Collaborated with team members to streamline workflow during busy service periods.
- Adapted quickly to different automotive technologies and repair practices under supervision.
- Completed thorough inspections on all incoming vehicles to detect potential safety hazards or mechanical concerns before they became critical problems.
- Utilized advanced diagnostic tools to quickly identify root causes of complex automotive issues, expediting repairs and reducing labor costs.
- Implemented quality control measures that reduced rework instances by catching errors during initial repair stages instead of post-service evaluations.
- Reduced downtime by maintaining a clean and organized workspace, ensuring tools were readily available for use.
- Streamlined repair processes for increased efficiency, reducing average turnaround time for vehicles in the shop.
- Enhanced customer satisfaction by providing timely and accurate diagnostic assessments of vehicle issues.
- Maintained up-to-date knowledge of industry best practices through continuous education and professional development opportunities.
- Skillfully managed time-sensitive repairs, prioritizing jobs according to urgency while maintaining high-quality workmanship standards throughout all projects.
- Successfully diagnosed uncommon or challenging automotive issues by conducting thorough research and consulting with colleagues, ultimately resolving problems for satisfied customers.
- Utilized special alignment equipment and wheel-balancing machines to align wheels, axles, frames and steering mechanisms of automobiles.
- Tore down, repaired and rebuilt faulty assemblies such as power systems, steering systems and linkages.
- Repaired brake, exhaust, electrical and other systems for domestic automotive brands.
- Checked brake systems and determined need of pad replacement, disc turning or other maintenance requirements.
- Serviced air conditioning systems, changed and topped off fluids and completed maintenance inspections.
- Investigated customer complaints to identify cause of malfunctions.
- Analyzed vehicle data using advanced diagnostic equipment.
- Repaired and replaced worn and damaged components.
- Used specialized tools to detect leaks in gas and refrigerant systems.
Certified Automotive Technician
Towne Ford
01.2023 - 09.2023
- Assisted in inventory management tasks such as ordering parts or supplies when needed, minimizing delays due to lack of stock availability.
- Increased repeat business by delivering exceptional customer service and building relationships with clients.
- Improved team productivity by effectively delegating tasks based on individual strengths and areas of expertise.
- Contributed to a safe working environment by adhering to established safety protocols and promptly addressing identified hazards within the workplace.
- Learned safety protocols and procedures for automotive repair environments.
- Assisted in diagnosing vehicle issues using diagnostic tools and equipment.
Certified Automotive Technician
Pioneer Ford
05.2020 - 01.2023
- Supported a positive work atmosphere by actively participating in team meetings and offering constructive feedback when appropriate.
- Mentored junior technicians, improving their technical skills and overall job performance through hands-on training sessions.
- Prepared detailed repair estimates for customers, clearly outlining the necessary services and associated costs while addressing any questions or concerns they may have.
- Performed preventative maintenance on vehicles, extending their lifespan and preventing costly breakdowns for customers.
- Assisted in diagnosing vehicle issues using diagnostic tools and equipment.
- Learned safety protocols and procedures for automotive repair environments.
Education
Associate in Occupational Studies - Automotive Service Technician
Erie Community College
Buffalo, NY05-2022
High School Diploma -
Pioneer Central High School
Yorkshire, NY06-2020
Vocational - Automotive Technology
Cattaraugus- Allegany Boces CTE Center
Ellicottville, NY06-2020
Skills
- Brake systems
- Engine repair
- Suspension systems
- Advanced diagnostics
- Vehicle inspections
- Exhaust systems
- Steering systems
- Automotive electronics
- Driveability diagnostics
- Fuel systems
- Emissions control
- Electrical systems
- Manual transmissions
- HVAC systems
- Diesel engines
- Transmission repair
- Automatic transmissions
- Maintenance services
- Strong work ethic
Accomplishments
Vocational school in high school was a high honer roll student my first year and an honor roll student my second year as well as completing the OSHA 10 Hour General Industry Training
Certification
- CST - Certified Service Technician
Timeline
Certified Automotive Technician
Emerling Chrysler Dodge Jeep Ram
09.2023 - Current
Certified Automotive Technician
Towne Ford
01.2023 - 09.2023
Certified Automotive Technician
Pioneer Ford
05.2020 - 01.2023
Associate in Occupational Studies - Automotive Service Technician
Erie Community College
High School Diploma -
Pioneer Central High School
Vocational - Automotive Technology
Cattaraugus- Allegany Boces CTE Center