Experienced with team leadership, strategic planning, and operational management. Utilizes effective communication and organizational skills to drive project success. Track record of fostering productive work environments and achieving set goals.
Overview
7
7
years of professional experience
Work History
Manager
Game Truck NEO
Stow, OH
09.2024 - Current
Composed an Excel spreadsheet of more than 500 events/festivals with dates, times, and contact information for myself and others to communicate with, and scheduled events
Accumulated over 50 5-star after-party surveys detailing professionalism and execution of service
Attended over 45 privately held large events as entertainment, as well as 10 Nintendo-branded events
Technician
Carpet Pro Services
Hudson, OH
02.2024 - 09.2024
Accumulated over 30 Google 5-star reviews for the company as well as myself.
Operated carpet cleaning machinery to ensure high-quality service delivery.
Efficiently and effectively responded to over 20 emergency water extractions while on-call.
Had outstanding attendance, only requesting off 2 days and calling off none.
Used problem-solving skills to work out problems faced on the job and with company equipment.
Technician
Perfect Power Wash
Norton, OH
06.2022 - 11.2023
Maintained a 95%-99% quality rating monthly, completing 2-5 jobs per day.
Generated approximately $10,000 in extra revenue through hard work and upsells.
Over 20 successful commercial jobs, accumulating valuable experience with various equipment and surfaces.
Engaged customers, performed property inspections, and provided estimates for additional services.
Trained new technicians on equipment usage, safety protocols, and cleaning techniques.
Executed services safely, leaving properties in improved condition.
Server
Edwins Too
Cleveland, OH
10.2021 - 09.2022
Catered to guests, maintained table settings, and expedited food.
Delivered exceptional customer service in fast-paced dining environment.
Managed multiple tables efficiently while ensuring timely food and beverage delivery.
Prepared cocktails and ensured a pleasant dining experience.
Carhop Server
Green Leaf Restaurant
Wooster, Ohio
03.2021 - 09.2021
Delivered food orders to vehicles in the carport, ensuring accuracy
Managed multiple orders simultaneously, ensuring accuracy and timely delivery to customers.
Maintained a positive attitude even during high-stress periods, contributing to an uplifting work environment for both colleagues and guests.
Warehouse Preload
UPS
Wooster, Ohio
10.2020 - 01.2021
Scanned and loaded packages into correct trucks, aiding efficient deliveries.
Maintained the cleanliness and organization of the designated area
Self-motivated, with a strong sense of personal responsibility.
Worked effectively in fast-paced environments.
Server
Pulp Juice and Smoothie Bar
Ashland, OH
10.2019 - 09.2020
Prepared fresh smoothies and juices, maintained cleanliness, and assisted in food prep.
Trained new staff on menu offerings and service protocols.
Maintained cleanliness and organization of dining area throughout shifts.
Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
Laborer
Rowland Plumbing
Ashland, OH
01.2019 - 08.2019
Operated plumbing tools and equipment to assist in installation and repair tasks.
Collaborated with team members to ensure timely project completion and adherence to safety protocols.
Maintained cleanliness and organization of work areas, contributing to overall operational efficiency.