Tyler Fairchild
Redding,CA
Summary
Hardworking professional with proven relationship-building and time management skills in fast-paced restaurant environments. Successful at handling tables of all sizes with accuracy and impeccable service skills. Strives to meet customer needs, drive satisfaction and promote long-term loyalty.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Server
Raw
Redding, CA
07.2022 - 05.2024
- Responded efficiently to guest inquiries and complaints in a professional manner.
- Delivered food orders promptly and courteously.
- Upheld high standards of sanitation in accordance with health department regulations.
- Provided excellent customer service to ensure satisfaction.
- Communicated effectively with kitchen staff regarding customer allergies or special requests.
- Performed opening and closing duties such as setting up the dining area, restocking supplies, sweeping and mopping.
- Stayed informed about daily specials, new menu items, promotions.
- Collaborated with other restaurant staff members to ensure efficient operations within the restaurant environment.
- Handled money transactions accurately while following company procedures for handling cash payments.
- Assisted in training new servers.
- Cleaned tables and chairs to prepare dining area for next customers.
- Checked with customers to determine satisfaction with meals, promptly taking action to correct problems.
- Operated POS terminals to input orders, split bills and calculate totals.
- Maintained knowledge of current menu items, garnishes, ingredients, and preparation methods.
- Communicated with hosts, bussers and kitchen staff to prepare for and serve customers.
- Displayed enthusiasm and knowledge about restaurant's menu and products.
- Addressed complaints to kitchen staff and served replacement items.
- Greeted customers, answered questions and recommended specials to increase profits.
- Provided exceptional service to high volume of daily customers.
- Developed rapport with guests and assisted in generating repeat business by providing exceptional customer service.
- Enforced minimum age requirements for consumption of alcoholic beverages by checking identification.
- Have helped parties of up to 25+ people professionally and quick service.
Shift Leader
MOD Pizza
Redding, CA
06.2016 - 07.2022
- Ensured staff was properly trained on all aspects of their job duties, including safety protocols.
- Assisted in training new employees on shift operations.
- Supervised the cleaning of dining areas, restrooms, kitchen equipment, and floors in order to maintain a safe and sanitary environment for customers and staff alike.
- Verified that cash drawers contained correct amounts of money during opening and closing shifts.
- Run a crew of 4 to 7 team member in a fast pace environment
- Provided exceptional customer service and maintained a positive attitude throughout the shift.
- Resolved customer complaints promptly and professionally.
- Monitored employee performance and provided feedback for improvement.
- Delegated tasks to employees and monitored activities and task completion.
Smoothie Maker
Rootstock Software
Redding =, CA
03.2021 - 04.2022
- Cleaned and sanitized blenders between uses, ensuring food safety standards were met.
- Assisted customers with menu selections, providing nutritional information as requested.
- Took initiative in resolving customer complaints in a professional manner.
- Operated cash register to process payments from customers.
- Stocked shelves with ingredients for smoothie preparation.
- Prepared smoothies according to customer orders, using fresh fruits and vegetables.
- Check fruit and vegetables for safe consumption
- Count money and set up cash register for the next day.
- Weighed out ingredients accurately according to recipe requirements.
- Communicated effectively with coworkers regarding daily tasks and upcoming events.
- Maintained cleanliness of work area during and after shifts, disposing of trash appropriately.
Massage Therapist
winriver casino
Redding, CA
07.2019 - 06.2020
- Demonstrated knowledge of anatomy and physiology to determine appropriate massage techniques for each client's needs.
- Performed pre-massage consultations with clients to assess their medical history, physical condition, and desired results from the session.
- Created a relaxing atmosphere by using essential oils and soothing music during sessions.
- Developed individualized treatment plans based on client assessments and preferences.
- Provided therapeutic massage treatments to clients, including Swedish, deep tissue, and sports massages.
- Managed appointments through scheduling software systems with accurate records of services rendered.
- Addressed client concerns regarding areas of discomfort or pain before beginning a session.
- Educated clients on proper post-treatment care such as stretching exercises or lifestyle changes that could enhance the effects of the massage.
- Performed quality, therapeutic bodywork to meet clients' needs.
Education
Massage Therapy License - Massage Therapy
National Holistic Institute
Redding, CA09-2020
High School Diploma -
Shasta High School
Redding, CA06-2016
Skills
- Guest Engagement
- Food Running
- Positive and professional
- Suggestive Selling
- Dining crew workflow optimization
- High-volume dining
- Exceptional customer service
- Strong Work Ethic
Certification
- Massage Therapy
- Drivers license
- Cpr Certified
Timeline
Server
Raw
07.2022 - 05.2024
Smoothie Maker
Rootstock Software
03.2021 - 04.2022
Massage Therapist
winriver casino
07.2019 - 06.2020
Shift Leader
MOD Pizza
06.2016 - 07.2022
Massage Therapy License - Massage Therapy
National Holistic Institute
High School Diploma -
Shasta High School
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