Summary
Overview
Work History
Education
Skills
Timeline
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Tyler Fenley

Sherman,TX

Summary

Diligent professional with excellent multitasking, organizational and time management abilities. Skilled at promoting items and completing customer sales, smoothly suggesting purchases to drive revenue and promoting positive experiences to strengthen customer loyalty. Familiar with merchandise exchange protocols] and adaptable to new processes and procedures.

Overview

3
3
years of professional experience

Work History

Cashier

Sam's Club
Sherman, TX
05.2024 - 02.2025
  • Used suggestive selling techniques to promote add-on sales.
  • Built and maintained productive relationships with employees.
  • Performed other duties as assigned by management.
  • Kept check-out areas clean, organized and well-stocked to maintain attractive store.
  • Processed sales transactions to prevent long customer wait times.
  • Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
  • Helped with purchases and signed customers up for rewards program.
  • Processed efficient and accurate cash, check, debit and credit card payments using Point-of-Sale system.
  • Stocked shelves with merchandise when needed.
  • Answered phone calls to assist customers with questions and orders.
  • Answered customers' questions and provided information on store procedures or policies.
  • Greeted customers and answered any questions they had about the store's products and services.
  • Trained and mentored new cashiers to maximize performance with skilled, efficient and knowledgeable team members.
  • Learned roles of other departments to provide coverage and keep store operational.
  • Demonstrated strong problem-solving skills, resolving issues efficiently and effectively.

Cashier

Burlington
Sherman, TX
01.2024 - 05.2024
  • Used suggestive selling techniques to promote add-on sales.
  • Performed other duties as assigned by management.
  • Kept check-out areas clean, organized and well-stocked to maintain attractive store.
  • Processed sales transactions to prevent long customer wait times.
  • Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
  • Helped with purchases and signed customers up for rewards program.
  • Stocked shelves with merchandise when needed.

Hostess/ Busser

Red Lobster
Sherman, TX
11.2021 - 08.2022
  • Directed patrons to lounges and waiting areas.
  • Collected reservation information and communicated updates to guests via mobile device or in-person.
  • Informed patrons of establishment specials and promotions.
  • Performed regular restroom checks to restock supplies and handle minor cleaning.
  • Greeted customers and provided them with menus.
  • Assisted in preparing the restaurant for opening and closing shifts.
  • Supported serving staff, food runners and bussers to keep dining room presentable and ready for guests.
  • Performed light cleaning duties, such as wiping down tables or sweeping floors.

Education

Some College (No Degree) - Criminal Justice

Grayson College
Denison, TX

Skills

  • Drawer balancing
  • Returns processing
  • Product restocking
  • Data entry
  • Payment collection
  • Decision making aptitude
  • Empathy and patience
  • Customer service excellence
  • Customer relations
  • Dependability and reliability
  • Issue resolution

Timeline

Cashier

Sam's Club
05.2024 - 02.2025

Cashier

Burlington
01.2024 - 05.2024

Hostess/ Busser

Red Lobster
11.2021 - 08.2022

Some College (No Degree) - Criminal Justice

Grayson College

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Tyler Fenley