Tyler Ferg
Palm City
Summary
Highly motivated professional with extensive customer service and sales experience. Results-driven and energetic with unsurpassed interpersonal and communication strengths. Dedicated and productive individual that works well under pressure while maintaining confidentiality.
Overview
6
6
years of professional experience
Work History
Golf Outside Operations
Pga National Resort & Spa
11.2023 - Current
- Pre-Pull members/guest bags organized in the staging area based on course/groupings.
- Answer questions/concerns with golf operation/golf courses.
- Handle and pack Ship sticks/other shipping companies based on the preference of the customer.
Golf Outside Operations
Loblolly Pines Golf Club
02.2022 - 09.2023
- Assisted and accompanied members to the highest level of care with any questions or concerns.
- Set range each morning, clean picked and shot yardages daily.
- Technician/IT help with trackman software & cameras. Helping members and other employees with basic computer functions inside and out of the computer.
- Spreadsheets and data analyzing stock and inventory of clubs and accessories.
Accountant
Dave & Buster's
12.2019 - 01.2021
- Analyzed and properly processed daily tills and money bags for registers and gaming machines.
- Managed and dispersed tips for waiters and waitresses.
- Ensured employees were accountable for key returns and money bags at the end of each day.
- Completed necessary paperwork and maintained spread sheets of the days revenue as well as accounted for money discrepancies by investigating any shortages and overages.
- Documented cash, credit, fixed assets, accrued expenses and line of credit transactions.
Golf Outside Operations
Nemacolin Woodlands Resort
04.2018 - 12.2018
- Provided exceptional customer service to all guests while exercising my golf knowledge and etiquette.
- Assisted golfers with the loading golf carts and ensuring all their needs were met for an enjoyable round.
- Knowledgeable on all resort amenities and adhered to all company policies and procedures.
- Professional interaction with all guests including giving recommendations after determining customers’ needs through effective communication and listening skills.
- Maintained a clean and organized facility.
Education
Associate of Arts - Business Administration And Management
Palm Beach State College
Lake Worth, FL05.2026
Skills
- Operations coordination
- Technical knowledge
- Strategic Planning
- Attention to Detail
- Time Management
- Multitasking
- Self Motivation
- Problem-Solving
- Effective Communication
- Customer Service
- Active Listening
Timeline
Golf Outside Operations
Pga National Resort & Spa
11.2023 - Current
Golf Outside Operations
Loblolly Pines Golf Club
02.2022 - 09.2023
Accountant
Dave & Buster's
12.2019 - 01.2021
Golf Outside Operations
Nemacolin Woodlands Resort
04.2018 - 12.2018
Associate of Arts - Business Administration And Management
Palm Beach State College
Similar Profiles
John MomperousseJohn Momperousse
Server Assistant at PGA National Resort & SpaServer Assistant at PGA National Resort & Spa
CARLOS CORREACARLOS CORREA
Restaurant Server at Pga National Resort & SpaRestaurant Server at Pga National Resort & Spa
Stephanie PruettStephanie Pruett
Master Nail Technician at Omni PGA Resort & SpaMaster Nail Technician at Omni PGA Resort & Spa