Tyler Fike
Colorado Springs,CO
Summary
Reliable team member with strong communication skills and ability to adjust work for various environments. Handles modifications, requests and feedback from colleagues, clients and vendors in efficient manner, understanding needs of all parties involved. Flexible in adapting work style to fit different projects and juggling multiple assignments within tight deadlines.
Overview
5
5
years of professional experience
Work History
Analyst
National Carwash Solutions
09.2023 - 11.2024
- Optimized customer experience by delivering superior services and effectively troubleshooting issues.
- Gathered, organized and input information into digital database.
- Collected, arranged, and input information into database system.
- Maintained database systems to track and analyze operational data.
- Developed effective improvement plans in alignment with goals and specifications.
- Devised and implemented processes and procedures to streamline operations.
Delivery Manager
Let's Entertain Maui
10.2019 - 03.2024
- Trained drivers, helpers and support workers in techniques for maximizing efficiency.
- Supported customers via telephone, and at sites to handle escalations and product concerns.
- Coordinated delivery of contracted solutions at program level and in full accordance with outlined cost, scheduling and quality terms.
- Fielded customer questions and complaints and rectified issues.
- Tracked production and quality control systems to proactively identify deficiencies.
- Reduced worker accidents by implementing improved safety standards and monitoring procedures.
Education
Bachelor of Fine Arts - Game Design And Development
Savannah College of Art And Design
05.2019
Skills
- Production Work
- Complex Problem-Solving
- Gameplay Development
- Unreal Engine
- Substance Painter
- Substance Designer
- Photoshop
- Blender
- Maya
- Attention to detail
- Process improvements
Timeline
Analyst
National Carwash Solutions
09.2023 - 11.2024
Delivery Manager
Let's Entertain Maui
10.2019 - 03.2024
Bachelor of Fine Arts - Game Design And Development
Savannah College of Art And Design
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