Tyler Forbes
Houston,TX
Summary
Dynamic and reliable professional with a proven track record at Balboa Surf Club, enhancing customer satisfaction and fostering warm relationships. Skilled in proficient customer engagement and effective sales strategies, demonstrating strong multitasking abilities and adaptive problem-solving. Expert in managing high-volume environments with a focus on achieving seamless service transitions.
Overview
6
6
years of professional experience
Work History
Server
Balboa Surf Club
08.2023 - Current
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
- Set positive tone for entire dining experience as first point of contact for incoming guests.
- Cultivated warm relationships with regular customers.
Server
54th Street Grill & Bar
05.2020 - 08.2023
- Served food and beverages promptly with focused attention to customer needs.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
Barista
WOW Donuts and Drips
06.2019 - 03.2020
- Maintained a clean and organized workspace for optimal productivity and safety.
- Cleaned counters, machines, utensils, and seating areas daily.
- Controlled line and crowd with quick, efficient service.
- Managed time effectively to balance both front-of-house tasks and back-of-house responsibilities during busy periods.
Education
Bachelor Of Science - Public Health
University of Houston
Houston, TXSkills
- Reliable Professionalism
- Proficient Customer Engagement
- Effective Sales Strategies
- Adaptive Problem-Solver
Languages
American Sign Language
Native or Bilingual
Timeline
Server
Balboa Surf Club
08.2023 - Current
Server
54th Street Grill & Bar
05.2020 - 08.2023
Barista
WOW Donuts and Drips
06.2019 - 03.2020
Bachelor Of Science - Public Health
University of Houston
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