Summary
Overview
Work History
Education
Skills
Timeline
Generic

Tyler Fortune

Hemet,CA

Summary

Dedicated Office assistant "CMA" with excellent experience in industry. Maintains professional appearance and demeanor and expertly completes assigned tasks with focus on quality. Dependable and quick-learning team player with effective communication and organization skills. Dependable Office assistant good supply management, recordkeeping and schedule coordination skills dedicated to keeping professionals focused and prepared for daily requirements. Produce business correspondence, detailed reports and useful spreadsheets using diverse software programs and technical skills. Respectful, punctual and hardworking. Dedicated Office Assistant with over [Number] successful years of clerical experience in busy office environments achieving superior levels of administrative effectiveness. Excels in telephone support and greeting arriving visitors. Strong knowledge of Microsoft, Excell and history achieving high data output. Dedicated administrative professional with successful experience in fast-paced office settings. Hardworking team player with expertise in completing various clerical tasks and offering staff support. Responsible, punctual and productive professional when working with little to no supervision. Professional and knowledgeable office clerk offering several years of experience in administrative support and customer service. Highly efficient planning, problem-solving, and communication skills. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

6
6
years of professional experience

Work History

Direct Support Professional

Wonderland Of Premier Choices
09.2020 - Current
  • Answered incoming phone calls and other communications, greeting clients and visitors, as well as managing files, and updating paperwork.
  • Monitored clients' overall health and well-being and noted significant changes.
  • Managed supply inventory; Maintaining office equipment; Working as a client receptionist (as needed); Data entry
  • Organized office and assisted associates in ways that optimize procedures
  • Adapted support approaches based on individual client preferences, fostering increased trust and rapport over time.
  • Assisted clients in achieving personal goals through tailored care plans and daily skill-building activities.
  • Transported clients to medical and dental appointments to provide support.
  • Provided staff coaching, mentoring, and consultation to enhance performance and professional development.

Phlebotomist

Hemet Valley Medical Center
06.2021 - 02.2024
  • Increased patient satisfaction rates through consistent delivery of professional phlebotomy services tailored to individual needs.
  • Developed and implemented strategies to improve phlebotomy processes.
  • Actively engaged with patients to educate them on proper post-draw care, reducing potential complications and ensuring their comfort throughout the process.
  • Reviewed patient records for accuracy and completeness.
  • Assembled tourniquets, needles, and blood collection devices to prepare work trays.
  • Spoke with patient to gather information for lab records, reduce fear, or anxiety and optimize cooperation.
  • Reviewed and processed requisitions for laboratory tests.
  • Supported quality assurance efforts by diligently documenting all relevant information during the collection process, ensuring accurate test results for patients and providers alike.
  • Collected blood samples using vacutainer tubes, tourniquets, syringes, butterfly needles, and straight needles.
  • Tracked collected specimens by initialing, dating, and noting times of collection.
  • Participated in quality assurance and competency assessment initiatives.
  • Organized daily work based on collection priority.
  • Performed laboratory tests to assist physicians in diagnosis.
  • Packaged and shipped specimens to central lab daily.
  • Stocked phlebotomy cart or carrier with appropriate supplies.
  • Completed paperwork, recognizing discrepancies and promptly addressing for resolution.
  • Learned and adapted quickly to new technology and software applications.
  • Demonstrated a high level of initiative and creativity while tackling difficult tasks.

Office Assistant CMA

Central Occupational Medicine Providers
02.2018 - 03.2020
  • Assisted customers with helping to complete drug tests, Tb tests and physicals for hiring/onboarding purposes
  • Collaborated with various departments to complete assigned tasks.
  • Increased customer satisfaction by providing professional and courteous front desk support.
  • Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.
  • Completed clerical tasks such as filing, copying, and distributing mail.
  • Achieved high levels of accuracy in data entry tasks while adhering to strict deadlines.
  • Prepared and edited documents to produce precise, accurate and professional communication.
  • Ordered office supplies and kept office stocked with needed resources to operate smoothly.
  • Compiled and analyzed data to produce reports.
  • Contributed to a positive work environment by fostering open communication among colleagues.
  • Expedited document processing with accurate data entry and timely filing.
  • Delivered clerical support by handling range of routine and special requirements.

Education

Associate Degree in Nursing - Nursing

American Career College
Ontario, CA
03.2027

No Degree - Phlebotomy

US Colleges
Riverside, CA
01.2020

High School Diploma -

Alessandro High School
Hemet, CA
05.2013

Skills

  • Laptop and Tablet Operation
  • Client Support
  • Client Records Management
  • Communication Assistance
  • Critical Thinking
  • Word Processing
  • Patient Care
  • Health and safety requirements
  • Personal Care Worker (PCW)
  • Medical chart documentation
  • Problem Identification
  • Needs Assessment
  • Records Maintenance
  • Personal Care Worker
  • Medication Administration
  • Goal Setting
  • Physical therapy
  • Behavior redirection
  • Heartsaver CPR AED (CPR AED)
  • Business Correspondence

Timeline

Phlebotomist

Hemet Valley Medical Center
06.2021 - 02.2024

Direct Support Professional

Wonderland Of Premier Choices
09.2020 - Current

Office Assistant CMA

Central Occupational Medicine Providers
02.2018 - 03.2020

Associate Degree in Nursing - Nursing

American Career College

No Degree - Phlebotomy

US Colleges

High School Diploma -

Alessandro High School
Tyler Fortune