Tyler Frasier
Rochester,NY
Summary
Professional management expert with proven ability to oversee day-to-day operations and maintain high standards. Known for fostering team collaboration and driving results in diverse environments. Reliable and adaptable, with strong skills in conflict resolution and staff supervision.
Overview
14
14
years of professional experience
Work History
Duty Manger Delta/ Avelo Airline
Unifi Aviation
Rochester, NY
05.2025 - Current
- Led performance improvement initiatives, enhancing operational efficiency across multiple departments.
- Supervised ramp operations to ensure timely aircraft handling and passenger services.
- Implemented safety protocols, enhancing compliance with aviation regulations and operational standards.
- Trained new employees on best practices for equipment use and safety procedures.
- Monitored performance metrics, identifying areas for process improvement and training needs.
- Conducted regular inspections of ground support equipment to maintain operational readiness.
- Conducted regular audits of safety procedures to identify areas for improvement and enhance overall workplace safety standards.
- Boosted employee morale and retention by fostering a positive work environment and providing ongoing support to team members.
- Maintained accurate records of all ramp-related incidents for thorough analysis and continuous improvement efforts.
- Ensured compliance with FAA regulations and company policies through diligent oversight of ramp agent activities.
- Provided feedback on performance metrics regularly which helped identify potential bottlenecks and areas requiring improvement.
Bar Manager/Catering Events Lead Bartender
Legacy Wine Bar
Rochester, NY
06.2023 - Current
- Supervised daily bar operations ensuring exceptional customer service and compliance with health regulations.
- Trained and mentored staff on cocktail preparation and wine pairing techniques to enhance guest experiences.
- Developed seasonal drink menus based on current trends, optimizing inventory management and customer satisfaction.
- Implemented cost-control measures, reducing waste while maintaining quality of service and product offerings.
- Maintained accurate inventory list of bar supplies and alcohol. Assisted in weekly and monthly procurement of bar supplies.
- Designed and executed weekly staffing schedules for bartenders and servers.
Shift Manger
Wegmans Warehouse
Rochester, NY
11.2021 - 04.2024
- Supervised daily warehouse operations, ensuring adherence to safety protocols and efficiency standards.
- Trained and mentored new staff on operational procedures and best practices.
- Implemented process improvements that enhanced workflow efficiency within the warehouse team.
- Coordinated inventory management, optimizing stock levels and reducing discrepancies.
- Managed daily labor arrangements to support productivity and workflow for a team of 200 employees.
- Launched program to enhance employee engagement within all five warehouse locations.
- Coordinated all aspects of 30-60-90 day program, ensuring effective onboarding and support for new hires.
Engagement / Shift Manager
Amazon Delivery Staion
Rochester, NY
07.2018 - 09.2021
- Coordinated staff schedules, optimizing workforce allocation based on peak delivery times.
- Trained new employees on operational procedures and safety protocols for enhanced performance.
- Implemented process improvements that streamlined workflow and reduced delivery times.
- Enhanced engagement activities through effective management of team leads, resulting in streamlined operations across tri-state locations. Achieved improved team performance through regular site audits and proactive engagement strategies.
- Collaborated with local organizations, including churches and colleges, to facilitate effective community recruitment and outreach programs.
- Evaluated and documented 5by5 audit results while providing guidance to employees on safe work practices.
- Conducted regular audits of trailer yard to verify that physical counts corresponded with digital records and all trailers were properly documented.
Float Manager
Dunkin Donuts
Rochester, NY
10.2011 - 07.2016
- Assessed functionality of food preparation equipment, identifying issues and coordinating service appointments when needed.
- Instructed new team members and managers on POS software functionalities and best practices to ensure seamless integration into operations.
- Oversaw daily paperwork and conducted safe audits to maintain compliance. Managed weekly inventory and developed schedules to optimize operations. Coordinated daily shift plans and monitored cash flow and drawer counts. Directed weekly payroll processing to ensure timely employee compensation.
Education
High School Diploma -
School Without Walls
Rochester, NY06-2009
Skills
- Staff training and development
- Decision-making
- Staff management
- Documentation and reporting
- Relationship building
- Strategic planning
- Operations management
- Cross-functional teamwork
- Customer relationship management (CRM)
- Performance management
Timeline
Duty Manger Delta/ Avelo Airline
Unifi Aviation
05.2025 - Current
Bar Manager/Catering Events Lead Bartender
Legacy Wine Bar
06.2023 - Current
Shift Manger
Wegmans Warehouse
11.2021 - 04.2024
Engagement / Shift Manager
Amazon Delivery Staion
07.2018 - 09.2021
Float Manager
Dunkin Donuts
10.2011 - 07.2016
High School Diploma -
School Without Walls