Tyler Frear
Oceanside,CA
Summary
Dependable Service Engineer with track record of success in field, attention to detail and proactive mindset. Analytical professional with technical knowledge and critical thinking skills to thrive in data-driven environments. Seeks opportunities to improve processes and workflows for team benefit. Conscientious, hardworking and excels at multitasking in fast-paced environments. Adept at working effectively and quickly mastering new skills.
Overview
9
9
years of professional experience
Work History
Field Service Engineer
Peak Scientific
San Diego
08.2023 - Current
- Provided onsite installation and configuration of hardware and software.
- Performed troubleshooting, repair, and maintenance of hydrogen and nitrogen systems and equipment in customer locations.
- Performed IQ and OQ certification for customer equipment.
- Assisted with the development of training materials and provided instruction to end-users.
- Developed technical solutions to resolve customer issues.
- Interpreted customer requirements and developed custom configurations accordingly.
- Installed upgrades on existing systems according to Peak Scientific specifications.
- Created detailed documentation of service activities performed at customer sites.
- Maintained inventory control records for spare parts used during service calls.
- Coordinated with vendors regarding warranty repairs or replacement parts orders.
- Responded promptly to customer inquiries via telephone or email communication.
- Established positive relationships with customers through friendly interactions.
- Collaborated closely with internal teams including Sales, Support and Engineering.
- Ensured compliance with all relevant policies, regulations and standards.
- Traveled to designated area on short notice to support contractors by working weekends and overtime.
On-Site Service Engineer
Protedyne
Raritan, NJ
08.2021 - 08.2023
- Maintained certifications and completed training on advanced, automated medical systems and components.
- Handled daily, weekly, and yearly scheduled preventive maintenance to keep devices in good working condition.
- Reconditioned and repaired machine systems and components to return to operation.
- Tracked inventory used and ordered needed parts.
- Followed established safety rules, OSHA guidelines and company safety policies and procedures.
- Routinely inspected equipment for preventive and emergency maintenance needs.
- Troubleshot malfunctions and diagnosed issues to service equipment quickly and correctly.
- Ran tests on newly repaired devices and equipment to confirm proper functionality.
- Filled out work orders, repair logs and maintenance plans to document work completed.
- Fully installed two(2) Propel systems consisting of over 200 automated devices.
- Worked as a liaison between 2 companies, ensuring proper communication and organization.
- Collaborate with software, electrical, and mechanical engineers to improve procedures and technical manuals.
- Perform liquid testing, validation, and verification of multiple instruments.
- Worked with facility supervisors to adequately and effectively solve external problems that impact production rate.
- Complete full system software reset daily.
Quality Assurance Collateral Duty Inspector
United States Marine Corps
San Diego, CA
07.2015 - 08.2021
- Completed advanced troubleshooting and repair actions on KC-130J aircraft and aviation life support systems.
- Ensured systems continue working efficiently through proactive inspections, preventive maintenance, and repair actions.
- Reviewed and interpreted technical manuals, diagrams and drawings to perform accurate work.
- Eliminated knowledge gaps by managing continuous training and mentoring strategies.
- Performed preventative maintenance on 7 separate systems regularly.
- Monitored employee work levels and optimized performance with strategic approaches.
- Coordinated efficient maintenance schedules to keep systems running at peak levels.
- Inspected completed work to verify that correct maintenance was performed.
- Demonstrated self-reliance by meeting and exceeding workflow needs.
- Performed evaluations and program audits.
- Ensured work center was on track by assigning and supervising activities, and assisting when necessary.
- Worked successfully with a diverse group of personnel to accomplish goals and address discrepancies associated with our Military Occupational Specialty.
Program Manager
USMCR
San Diego, CA
01.2017 - 07.2021
- Developed project plans, identified risks, set objectives and monitored progress towards completion.
- Drafted reports for senior management highlighting key milestones achieved throughout the program lifecycle.
- Provided guidance and support to team members in order to achieve targets within defined deadlines.
- Generated and delivered reports, program review presentations and other program status updates.
- Conducted regular meetings with team members to review progress and address any issues or concerns arising from the program execution process.
Education
High School Diploma -
Windsor Central High School
Windsor, NY06.2015
Skills
- Program Management
- Data Management
- Team Management
- Electrical/Mechanical Troubleshooting
- Organization
- Planning
- Customer Service
- Critical Thinking
- Maintenance & Repair
Certifications and Qualifications
- Secret Security Clearance
- AIRSPEED Yellow Belt Certification
- Quality Assurance Collateral Duty Inspector Qualification
References
Joseph Stanley-Quality Assurance Representative
- Email: joseph.c.stanley@usmc.mil
- Cell Phone: +1 (407) 461-6762
Fittzpatrick Noel-On-Site Service Engineer
- Email: fittzpatrick.noel@gmail.com
- Cell Phone: +1 (205) 527-3048
Nicholas Berk-Quality Assurance Representative
- Email: nickberk@yahoo.com
- Cell Phone: +1 (619)616-5686
*Additional References available upon request*
Timeline
Field Service Engineer
Peak Scientific
08.2023 - Current
On-Site Service Engineer
Protedyne
08.2021 - 08.2023
Program Manager
USMCR
01.2017 - 07.2021
Quality Assurance Collateral Duty Inspector
United States Marine Corps
07.2015 - 08.2021
High School Diploma -
Windsor Central High School
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