Tyler Frees
Castle Rock,CO
Summary
Orderly and committed administrative and office professional offering skills in customer relations and resilience to handle challenges of fast-paced environments. Bringing detail-oriented and decisive nature with sound judgment, multitasking abilities and a self-motivated nature. Adept at multitasking, problem-solving, and fostering stakeholder relationships to support organizational goals.
Overview
12
12
years of professional experience
Work History
Courier
FedEx
Centennial, CO
11.2024 - Current
- Delivered packages, obtaining signatures while ensuring timely and accurate service
- Managed delivery schedules under strict time constraints, maintaining high service quality
- Operated company vehicles safely, adhering to all traffic laws and regulations
Cadet Trooper
Colorado State Patrol
Golden, CO
06.2024 - 09.2024
- Successfully completed a rigorous 6-month vetting and hiring process
- Mastered driving, firearms, legal, and practical skills through comprehensive training
- Developed strong problem-solving skills through hands-on scenario-based training
Office Manager & Data Analyst
Satori, LLC
Centennial, CO
04.2023 - 06.2024
- Managed payroll, bill pay, procurement, onboarding, event planning, graphic design and communication, projects, social media, and problem-solving to ensure smooth operations
- Created data reports to establish KPIs and benchmarks, driving sales and business performance
- Coordinated trip planning and execution for the sales team and executives
Processing Associate III
Compassion International
Colorado Springs, CO
10.2015 - 04.2023
- Exceeded department standards by 123% to 646% in exception resolution while passing audits
- Resolved complex and high-touch customer issues in NetSuite and Salesforce
- Enhanced workflows by applying critical thinking to identify process improvements
Business Manager & Artist
Modern Suspects, LLC
Colorado Springs, CO
10.2013 - 03.2020
- Created targeted social media content, growing accounts to 1,500+ followers
- Executed marketing strategies, selling over 200 tickets for three Colorado concerts
- Developed promotional campaigns, securing radio airplay on X103.9, and 94.3 KTCL
Lead Front Desk Administrator
Bridge To Awareness Counseling
Colorado Springs, CO
10.2013 - 10.2015
- Scheduled appointments, managed cash, and supported urinalysis testing
- Provided case management to probation and parole, maintaining accuracy and confidence
- Greeted visitors, offered assistance, and fostered rapport and retention
Education
Master of Science - Marketing
Liberty University
Lynchburg, VA08-2021
Bachelor of Arts - Marketing
Anderson University
Anderson, IN05.2013
Skills
- Event Planning
- Project Management
- Organization and Time Management
- Problem Solving
- Financial and Budget Management
- Travel Coordination
- Clear Communication
Timeline
Courier
FedEx
11.2024 - Current
Cadet Trooper
Colorado State Patrol
06.2024 - 09.2024
Office Manager & Data Analyst
Satori, LLC
04.2023 - 06.2024
Processing Associate III
Compassion International
10.2015 - 04.2023
Business Manager & Artist
Modern Suspects, LLC
10.2013 - 03.2020
Lead Front Desk Administrator
Bridge To Awareness Counseling
10.2013 - 10.2015
Master of Science - Marketing
Liberty University
Bachelor of Arts - Marketing
Anderson University
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