Tyler Freitas
San Luis Obispo,CA
Summary
Goal-oriented manager with distinguished experience in multiple industries and proven leadership abilities. Expert in increasing productivity and customer satisfaction while driving revenue and sales. Committed to streamlining procedures while optimizing employee talent.
Overview
7
7
years of professional experience
Work History
Sales Consultant
Sysco
11.2023 - Current
- Advised clients on appropriate product selections based on their unique needs, ensuring optimal satisfaction levels upon purchase.
- Used consultative sales techniques to understand customer needs and recommend relevant products and services.
- Provided sales and customer service assistance to walk-in traffic
- Developed long-lasting client relationships by consistently exceeding expectations with exceptional service.
- Nurtured leads through consistent follow-ups, ultimately converting prospects into satisfied customers.
Client Relationship Manager
Ernest Packaging Company
04.2022 - 10.2023
- Addressed and resolved customer complaints and issues to improve satisfaction.
- Fostered customer trust by addressing concerns and needs using targeted problem-solving.
- Assessed client needs and developed plans to adequately address current and future objectives.
- Recommended new products to clients and maintained solutions-oriented problem-solving for long-term client relationships.
Account Manager
Pacific Solutions
10.2019 - 04.2022
- Addressed problems with accounting, billing, and service delivery to maintain and enhance client satisfaction.
- Built and strengthened long-lasting client relationships based on accurate price quotes and customer-centric terms.
- Educated clients on new products or services to increase customer engagement with brand.
- Facilitated client satisfaction and renewed customer relations to drive growth.
Uber Representative
Uber
01.2018 - 01.2022
- Greeted customers warmly to set tone of customer experience and provide welcoming and friendly atmosphere.
- Handled customer complaints quickly and professionally to restore customer confidence and prevent loss of business.
- Developed and maintained positive customer relations and coordinated with team members to properly handle requests and questions.
Produce Manager
Raleys
01.2018 - 06.2019
- Coached and mentored new team members.
- Maintained produce area and kept produce storage area clean and sanitary.
- Strengthened profits by reducing waste, controlling shrinkage, and increasing team efficiency with optimized workflows.
- Assisted customers with produce questions.
Education
Bachelor Of Kinesiology - Communication
Stanislaus State
Turlock, CA05.2019
Skills
- Profitability Assessments
- Account Servicing
- Discount Rate Requirements
- Corrective Actions
Accomplishments
- Ranked # 2 in San Francisco market for my rookie year.
- Achieved my quota monthly with Pacific Solutions through effectively helping customers with their needs by lowering their operations cost and enhancing their efficiency/productivity in the work place
- Used Microsoft Excel to develop inventory tracking spreadsheets.
- Established a customer base of 30 accounts for newly-created division within a year
- Consistently hit/exceeded my quota monthly and earned each bonus by the 3rd month with Ernest packaging
- Training - Designed and executed one-month training program for company sales team, increasing employee productivity and product knowledge.
- Surpassed annual quota by 110% with Sysco and Ernest packaging
Timeline
Sales Consultant
Sysco
11.2023 - Current
Client Relationship Manager
Ernest Packaging Company
04.2022 - 10.2023
Account Manager
Pacific Solutions
10.2019 - 04.2022
Uber Representative
Uber
01.2018 - 01.2022
Produce Manager
Raleys
01.2018 - 06.2019
Bachelor Of Kinesiology - Communication
Stanislaus State
Similar Profiles
Parasnull Paras
Moving Helper at SyscoMoving Helper at Sysco
CEASAR CRUZCEASAR CRUZ
Business Technical Support Specialist II at SyscoBusiness Technical Support Specialist II at Sysco
Shane EarlingtonShane Earlington
Delivery Driver at SyscoDelivery Driver at Sysco