Assisted in training new hires on proper food handling procedures, equipment use, and customer service etiquette to ensure seamless integration into the team.
Kept work areas clean, organized, and safe to promote efficiency and team safety.
Learned all required tasks quickly to maximize performance.
Developed strong customer service and product knowledge skills to enhance individual and team performance.
Trained new team members by relaying information on company procedures and safety requirements.
Ensured smooth operations during peak periods via effective time management techniques such as delegation and task prioritization.
Exceeded performance goals through diligent task completion, attention to detail, and consistent follow-through on assignments.
Assisted in the onboarding of new team members by providing guidance, support, and training resources to ensure a smooth transition into the work environment.
Deli Team Member
Lowes Foods
05.2023 - 11.2023
Received positive feedback from customers for excellent communication skills, which led to repeat visits to the deli department specifically seeking assistance from me directly on their future orders.
Enhanced customer satisfaction by providing efficient and friendly service at the deli counter.
Safely handled all food items, adhering to proper sanitation guidelines and ensuring that customers received only top-quality products.
Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
Provided exceptional customer service even during peak hours, managing long lines efficiently while maintaining a pleasant demeanor.
Skillfully operated slicing machines, maintaining high standards of safety at all times both for the staff and customers alike.
Ensured product freshness through proper rotation practices, minimizing waste due to spoilage.
Cashier/Deli Team Member
Sprouts Farmers Market
08.2022 - 05.2023
Provided professional customer service to all customers.
Answered phone inquiries, and assisted in purchases and refunds.
Addressed customer's needs while quickly moving them through the checkout process.
Built relationships with customers to encourage repeat business.
Contributed to store success by maintaining high standards of cleanliness throughout the facility.
Mentored new employees on cashier duties and best practices, improving overall staff performance.
Provided backup support for other departments when needed, showcasing versatility within the retail environment.
Ensured compliance with company policies and procedures while processing transactions efficiently.
Cashier/Customer Service
Funderburk’s Restaurant
06.2019 - 04.2020
Provided professional customer service to all customers.
Answered phone inquiries, accepted call-in orders and assisted in purchases and refunds.
Addressed customer's needs while quickly moving them through the checkout process.
Greeted customers entering store and responded promptly to customer needs.
Welcomed customers and helped determine their needs.
Worked flexible schedule and extra shifts to meet business needs.
Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
Handled multiple payment methods securely, minimizing discrepancies and potential losses.
Education
Bachelor of Arts - Creative Writing
Guilford College
Greensboro, NC
05-2024
High School Diploma -
Western Guilford High School
06-2020
Skills
Customer service
Teamwork and collaboration
Clear communication
Problem-solving
Collaboration and teamwork
Following instructions
Cleaning
Cash handling
Workplace safety
Computer skills
Creativity and innovation
Adept at using Microsoft Word
Interests
Acting and Theater
Music
Creative Writing
Archery
Passionate about balancing physical health with mental and emotional wellness