Dedicated and detail-oriented, this insurance adjuster has a proven track record of efficiently evaluating and handling insurance claims. Skilled in performing comprehensive investigations, evaluating damages, and precisely estimating claim worth. Possesses robust analytical and negotiation talents, along with an extensive knowledge of insurance contracts. Outstanding communicative and social skills facilitate successful interactions with both clients and team members. Dedicated to ensuring equitable and prompt resolutions, all while upholding the utmost professionalism.
Effectively manage both collision and comprehensive claims by interpreting policy language to determine coverage, investigating facts of loss to establish liability, and liaising with insured parties, claimants, and auto body shops to resolve claims promptly. Carefully examining damage photos, estimates, and additional demands for accuracy. Thoroughly documenting all activities related to claims. Managing a portfolio of over 100 cases.
Conducted daily inspections of 25-30 damaged vehicles to assess the extent of damage and estimate repair costs. Employed specialized software, including CCC One and Audatex, to create accurate repair estimates. Prepared comprehensive reports detailing vehicle damage assessments for clients. Worked closely with auto body shops and vendors to guarantee high-quality repairs at fair prices. Addressed customer concerns about vehicle damages and resolved any issues arising from discrepancies in estimated versus actual repair costs.
Comprehensively managing Auto and Total Loss Auto Claims by interpreting policy language to determine coverage, investigating loss facts to establish liability, and liaising with insured individuals, claimants, and auto body shops for timely resolution. Negotiated with claimants and attorneys, coordinating expert inspections for potential fraud actions. Successfully oversaw and handled 100-150 claims within my portfolio. Award-winning customer service adjuster with multiple excellent reviews.