TYLER GIESEMAN
Kelso,WA
Summary
Driven professional with military leadership experience and a strong background in team coordination, problem-solving, and operational execution. Proven ability to adapt quickly, work independently or in team environments, and maintain high performance under pressure. Highly motivated, results-oriented, and committed to supporting business goals through efficiency, reliability, and clear communication. Authorized to work in the U.S. for any employer. Willing to relocate within Washington State.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Unarmed Security Professional
Compass Security Services, LLC
Portland, OR
07.2025 - 12.2025
- Experienced Security Guard focused on maintaining a safe and secure environment for customers and staff. Skilled in incident response, loss prevention support, and customer service. I take pride in observing, reporting, and addressing issues calmly and professionally while ensuring policy compliance and promoting a safe shopping experience.
Die Caster
Pacific Die Casting
Vancouver, WA
03.2025 - 05.2025
- Skilled in operating die casting machines to produce precision metal parts and components.
- Set up and operated automated and manual die casting machines to create high-quality metal castings according to specifications
- Interpreted technical drawings and work orders to determine casting requirements, machine adjustments, and tooling changes
- Monitored machine operations, performed regular maintenance, and ensured quality control standards were met throughout the production process
- Adjusted machine settings to regulate pressure, temperature, and timing for optimal mold filling and product consistency
- Inspected finished castings for defects, performed minor repairs or finishing work, and ensured compliance with safety and production guidelines
- Collaborated with quality assurance and engineering teams to improve mold designs and reduce scrap rates
Service Advisor
Bud Clary Auto Group
Moses Lake, WA
10.2024 - 02.2025
- Customer Service: Acted as the primary point of contact for customers, providing professional and friendly service while addressing their automotive needs and concerns.
- Appointment Coordination: Scheduled and managed service appointments efficiently to minimize customer wait times and optimize shop productivity.
- Vehicle Inspection Liaison: Communicated with technicians to ensure accurate vehicle diagnostics and repairs, translating technical findings into easy-to-understand information for customers.
- Upselling Services: Recommended additional services or repairs to customers based on manufacturer guidelines, vehicle condition, and customer needs, contributing to increased revenue.
- Estimate Preparation: Prepared detailed cost estimates for repairs and maintenance, obtaining customer approval before work began.
- Warranty and Policy Compliance: Ensured that all repairs and services adhered to dealership and manufacturer warranty policies.
- Customer Records Management: Maintained accurate service records and updated the dealership’s database with customer and vehicle information.
- Conflict Resolution: Addressed customer complaints or disputes professionally, ensuring satisfaction and fostering long-term client relationships.
- Sales Collaboration: Worked closely with the parts and sales departments to secure necessary components and promote dealership offerings.
- Performance Metrics: Consistently achieved or exceeded monthly targets for customer satisfaction scores (CSI) and revenue goals.
Porter
Bud Clary Auto
Moses Lake, WA
08.2024 - 10.2024
- Efficiently coordinated vehicle movement, ensuring prompt and secure transfers to designated locations within the dealership for seamless customer service and operational flow.
- Maintained a well-organized and visually appealing lot layout, optimizing display arrangements to enhance dealership aesthetics and ease of navigation.
- Delivered excellent customer service by warmly greeting customers, assisting with vehicle drop-off and pick-up, and providing helpful guidance.
- Conducted basic vehicle maintenance checks, including fluid refills, to ensure vehicles were in optimal condition for customers and team use.
- Managed documentation and key handling, ensuring that each vehicle was fully equipped with required paperwork and materials.
Sales Associate
Safeway
Moses Lake, WA
03.2024 - 08.2024
- Manage and process sales transactions, provide quality service to customers, redeem coupons, educate customers on promotions, and support a 7% overall increase in repeat business
- Educate customers on rewards programs and benefits to improve enrollments by over 15%
- Maintain a balanced register with 100% accuracy
- Lift/Carry 25 to 75lbs continually
Soldier
United States Army
Kelso, WA
12.2022 - 02.2024
- Participated in a variety of joint service training exercises to enhance teamwork and combat readiness.
- Mastered the use of small arms weapons, including rifles and pistols, during live-fire drills.
- Conducted risk assessments to prioritize safety concerns in hazardous environments.
- Provided timely reports to senior officers regarding mission progress and objectives.
- Adapted quickly to changing battlefield scenarios to ensure mission success.
- Communicated work assignments and distributed written assessments to workers regarding performance.
Education
High School Diploma - undefined
Kelso Highschool
Kelso, WA06.2023
Skills
Customer Service & Guest Support
Cash Handling & POS Operations
Administrative Support & Report Writing
Dispatching & Multi-Line Phone Systems
Territory & Transportation Management
Delivery & Logistics Operations
Team Leadership & Supervision
Shift & Staff Management
Interviewing & Training
Negotiation & Conflict Resolution
Microsoft Office (Word, Excel, Outlook, PowerPoint)
Canva
Transportation Management Systems (TMS)
Law Enforcement & Military Experience
Auto Service Management
Construction; Hand & Power Tools
Janitorial & Facility Maintenance
Physical Labor & Heavy Lifting
Problem Solving & Critical Thinking
Time Management & Organization
Communication & Active Listening
Team Collaboration
Certification
- Driver's License July 2024 to December 2028
- First Aid CPR/AED January 2027
- Food Handler Certification August 2026
Languages
English - Fluent
Timeline
Unarmed Security Professional
Compass Security Services, LLC
07.2025 - 12.2025
Die Caster
Pacific Die Casting
03.2025 - 05.2025
Service Advisor
Bud Clary Auto Group
10.2024 - 02.2025
Porter
Bud Clary Auto
08.2024 - 10.2024
Sales Associate
Safeway
03.2024 - 08.2024
Soldier
United States Army
12.2022 - 02.2024
High School Diploma - undefined
Kelso Highschool