Conscientious and compassionate human resources professional with drive for helping employers recruit, develop and retain qualified candidates. Skilled at partnering with management teams to build employee-centric cultures promoting positive morale and optimizing productivity. Motivating and positive with excellent interpersonal, coaching and communication skills.
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
10
10
years of professional experience
Work History
Maintenance Technician
Mt. McKinley Princess Wilderness Lodge
06.2023 - Current
Followed work orders and specifications for machine and equipment replacement, repair, or maintenance.
Followed safety protocols to minimize workplace accidents.
Inspected and maintained equipment to keep items in top working condition.
Monitored and documented work performance in maintenance logs in compliance with company guidelines.
Business Owner
Harpuff Trading / Tri-Country Trading LLC
01.2023 - Current
Managed inventory for a streamlined shopping experience, resulting in increased customer satisfaction.
Consulted with customers to assess needs and propose optimal solutions.
Negotiated with suppliers to secure best prices for products.
Consultant / Business Partner
Substitute Teacher Service Inc.
10.2022 - Current
Delivered outstanding service to clients to maintain and extend relationship for future business opportunities.
Created and developed detailed work plans to meet business priorities and deadlines.
General Manager / Business Partner
Substitute Teacher Service Inc.
06.2014 - 10.2022
Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.
Developed and implemented strategies to increase sales and profitability.
Cultivated strong relationships with Client School District Admin Teams, local outreach programs, as well other staffing entities to create new positions in the education sector.
Managed teams who had about 6,000 educators working daily in School Districts throughout the Commonwealth of Pennsylvania.
Seasonal Customer Service Representative
Quadratec Inc.
10.2016 - 02.2017
Handled customer inquiries and suggestions courteously and professionally.
Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
Education
High School Diploma -
Penncrest High School
Media, PA
06.2014
Skills
Problem solving ability
Mechanical Troubleshooting
HR policies and procedures
Employee Relations
Training and mentoring
Recruitment and hiring
Human Resources Operations
Compliance
Onboarding and Orientation
Staff Management
Accomplishments
Managed eight new School District Contracts requiring the hiring of hundreds of Education professionals within a four month window, resulting in high efficiency fill rates for our client School Districts.
Supervised team of 50 staff members.
Timeline
Maintenance Technician
Mt. McKinley Princess Wilderness Lodge
06.2023 - Current
Business Owner
Harpuff Trading / Tri-Country Trading LLC
01.2023 - Current
Consultant / Business Partner
Substitute Teacher Service Inc.
10.2022 - Current
Seasonal Customer Service Representative
Quadratec Inc.
10.2016 - 02.2017
General Manager / Business Partner
Substitute Teacher Service Inc.
06.2014 - 10.2022
High School Diploma -
Penncrest High School
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