Summary
Overview
Work History
Education
Skills
Timeline
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TYLER GORE

Auburndale

Summary

Dynamic professional with robust problem-solving abilities, strong desire for continuous learning, and exceptional communication skills. Committed to driving team success and delivering positive outcomes through collaboration and innovative thinking. Eager to embrace new challenges while advancing organizational goals with unwavering dedication and enthusiasm. Proven ability to adapt and thrive in fast-paced environments, contributing effectively to diverse teams.

Overview

6
6
years of professional experience

Work History

Move Coordinator

Browning Moving and Storage
01.2025 - 08.2025
  • Streamlined the moving process by effectively coordinating and scheduling move dates, ensuring smooth transitions for clients.
  • Maintained strong relationships with repeat clients, leading to increased referrals and business growth.
  • Ensured timely completion of moves by closely monitoring project timelines and adjusting resources as needed.
  • Reduced client complaints by proactively addressing potential issues and providing timely updates on move progress.
  • Managed post-move follow-up with clients to address any concerns or issues promptly, maintaining a high level of customer service excellence.
  • Increased customer satisfaction by efficiently managing communication between clients, moving crews, and third-party vendors.

Customer Service Rep

Star Distribution
03.2022 - 01.2025
  • Responded to customer requests for products, services, and company information.
  • Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
  • Coordinated with logistics department to expedite shipping for urgent customer orders.
  • Exhibited high energy and professionalism when dealing with clients and staff.
  • Maintained up-to-date knowledge of product and service changes.
  • Calculated correct order totals, updated accounts, and maintained detailed records for inventory management.
  • Cross-trained and backed up other customer service managers.
  • Proficient in Synapse software
  • Scheduled incoming deliveries on company calender
  • Maintained multiple account's order entry, inventory and communication via phone and email.

Customer Service Rep

Exxact Express
10.2021 - 01.2022
  • Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
  • Performed data entry tasks accurately, maintaining up-to-date databases for future reference.
  • Improved data entry accuracy by implementing thorough quality control checks and monitoring processes.
  • Entered data and utilized Excel spreadsheets.
  • Answered and made calls to schedule deliveries based on the location of the stops and the DOT transit guide.

Pest Control Tech

Your Green Team
05.2021 - 10.2021
  • Educated and advised customers on preventive measures to reduce pest infestations.
  • Drove to customer residences and places of business to inspect for pests.
  • Educated customers on ways to prevent future pest infestations, fostering a proactive approach to property care.
  • Demonstrated commitment to customer satisfaction through diligent follow-up visits, ensuring successful resolution of any lingering issues after initial treatments were completed.
  • Complied with safety guidelines and regulations with during pest control processes.
  • Completed required treatment documentation while on-site.
  • Managed scheduling efficiently, allocating time effectively to accommodate both planned appointments and emergency calls as needed.
  • Maintained detailed records of treatments performed, ensuring accurate billing and clear communication with clients.

Pest Control Tech

Capital Land Management
11.2020 - 03.2021
  • Conducted property walk-throughs to assess conditions, identify infestations, and isolate sources.
  • Eliminated pest infestations by accurately identifying pests and applying appropriate treatment methods.
  • Adhered to most stringent safety procedures when applying chemicals.
  • Adhered strictly to local pesticide application guidelines, minimizing environmental impact while maximizing efficacy against target pests.
  • Managed inventory of pest control products and supplies, ensuring adequate stock levels for service appointments.

Verizon Fraud Prevention

GC Services
02.2020 - 11.2020
  • Skilled at working independently and collaboratively in a team environment.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Used critical thinking to break down problems, evaluate solutions and make decisions.
  • Mastered multiple software systems for seamless navigation during calls, improving efficiency and reducing hold times for customers.
  • Established trust with clients by accurately addressing their concerns and offering appropriate resolutions based on their needs.
  • Handled escalated calls professionally, effectively resolving complex issues and ensuring client satisfaction at all times.

Education

High school diploma -

Lakeland Senior High School
Lakeland, FL

Skills

  • Scheduling expertise
  • Positive attitude
  • Teamwork
  • Problem-solving
  • Time management
  • Attention to detail
  • Multitasking
  • Computer skills
  • Email and phone communication
  • Shipping and receiving
  • Relationship building
  • Inventory management

Timeline

Move Coordinator

Browning Moving and Storage
01.2025 - 08.2025

Customer Service Rep

Star Distribution
03.2022 - 01.2025

Customer Service Rep

Exxact Express
10.2021 - 01.2022

Pest Control Tech

Your Green Team
05.2021 - 10.2021

Pest Control Tech

Capital Land Management
11.2020 - 03.2021

Verizon Fraud Prevention

GC Services
02.2020 - 11.2020

High school diploma -

Lakeland Senior High School

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