Tyler Gragg

Enhanced storage capacity through effective management of polymer unloading processes.

Executed polymer pellet blending operations and facilitated efficient packaging into bags, boxes, or drums.

Achieved successful distillation of ketones through effective management of three production plants. Delivered multiple product lines by streamlining operational processes. Contributed to team success by enhancing production workflows.

Operated 26 ft box truck for transportation of various household appliances and flooring materials. Loaded trucks each morning with items including refrigerators, ranges, dishwashers, microwaves, washers, dryers, and flooring. Assisted in maintaining organization and efficiency during loading processes.

Called customers 30 minutes before arrival to confirm schedules. Followed designated routes to ensure timely deliveries. Utilized an app to track stops and uploaded pictures upon completion of each route.

Prioritized customer service excellence, remaining engaged until all client needs were fully addressed.

Assisted in transportation logistics by traveling to Reno, NV to support Home Depot operations for one month due to driver shortages.

Executed installation of new appliances for Ferguson in newly constructed apartment complex in Wilmington, NC.

Facilitated expansion efforts for contracted company in Kansas City, Missouri, enhancing district presence.

Facilitated driver operations in Nashville, TN, addressing staffing shortages at Lowe's locations.

Assisted customers with loading mulch, block, fencing, soil, and plants. Supported customers with expertise in outdoor products due to prior landscaping business experience. Transitioned from seasonal employee to full-time associate in April 2014.

Assisted in painting tasks for a short duration. Supported delivery operations as a puller and stager. Helped communicate with customers regarding orders and delivery schedules. Addressed delivery complaints and coordinated with drivers to resolve issues.

Assisted various departments with inventory management and customer service tasks. Supported team members in maintaining stock levels and addressing customer inquiries.

Contributed to safety team by leveraging extensive service experience and in-depth knowledge of store areas.

Certified to operate forklift pickers and reach trucks, ensuring safe and efficient material handling.