Tyler Grant
Midland,TX
Summary
Dynamic and dedicated professional with extensive experience in customer service at Natural Foods Market. Proven ability in cash handling and conflict resolution, enhancing customer satisfaction and loyalty. Recognized for strong teamwork and attention to detail, consistently achieving operational excellence while maintaining a clean and organized environment.
Experienced leader with strong background in guiding teams, managing complex projects, and achieving strategic objectives. Excels in developing efficient processes, ensuring high standards, and aligning efforts with organizational goals. Known for collaborative approach and commitment to excellence.
Overview
4
4
years of professional experience
Work History
Cashier
Natural Foods Market
08.2025 - Current
- Processed customer transactions efficiently, ensuring accurate cash handling and receipt issuance.
- Maintained cleanliness and organization of checkout area to enhance customer experience.
- Assisted customers with product inquiries, offering knowledgeable support on natural food options.
- Collaborated with team members to streamline checkout procedures, improving service speed.
- Managed inventory replenishment at the register area, ensuring product availability for customers.
- Implemented effective cash drawer reconciliation practices to ensure financial accuracy at end of shifts.
- Participated in training sessions to learn about new products and services offered by market.
- Engaged with diverse clientele, adapting communication style to meet customer needs effectively.
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Restocked and organized merchandise in front lanes.
- Assisted customers with returns, refunds and resolving transaction issues.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Stocked, tagged and displayed merchandise as required.
- Resolved customer complaints professionally, leading to improved customer relations and loyalty.
- Handled multiple payment methods securely, minimizing discrepancies and potential losses.
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
- Answered questions about store policies and addressed customer concerns.
- Provided backup support for other departments when needed, showcasing versatility within the retail environment.
Warehouse Attendant
Sun Coast Resources Inc.
01.2025 - 08.2025
- Operated forklifts to transport materials efficiently within warehouse environment.
- Prepared orders for shipment by accurately picking and packing products.
- Maintained inventory accuracy through regular cycle counts and stock updates.
- Collaborated with team members to ensure timely fulfillment of customer orders.
- Implemented safety protocols to minimize workplace hazards and maintain compliance.
- Assisted in organizing warehouse layout to optimize space and improve workflow.
- Used inventory management software to track product movement and availability.
- Maintained a safe and clean working environment through regular inspections and adherence to safety protocols.
- Reinforced positive workplace culture fostering teamwork and open communication among colleagues across different departmentsfunctions.
- Streamlined order fulfillment process with efficient picking, packing, and shipping of customer orders.
- Inspected forklifts and other tools before and after use to enhance personal and employee safety.
- Supported supervisors with administrative tasks such as data entry, documentation upkeep, and report generation when necessary.
- Collaborated with supervisors to support warehouse operations, taking initiative to complete Type tasks on time.
- Minimized loss prevention incidents by adhering to strict security protocols during shift operations and after-hours activities.
- Expedited urgent shipments by prioritizing tasks effectively under tight deadlines without compromising quality control measures.
- Drafted and checked shipment information before shipping to maintain 100% accuracy.
- Reduced product damages by implementing proper storage techniques and handling procedures.
- Operated various material handling equipment such as forklifts, pallet jacks, and hand trucks safely and efficiently.
- Loaded and unloaded delivery trucks safely, quickly putting items away to maintain flow of daily workloads.
- Kept work areas clear of trash and debris, effectively minimizing accidents and maximizing output.
- Verified orders by comparing names and quantity of items packaged with shipping documents.
Cook
Sonic DriveIn
09.2021 - 01.2023
- Prepared and cooked menu items according to recipes and quality standards.
- Maintained cleanliness and organization of workstations to ensure safety compliance.
- Assisted in inventory management, ensuring availability of ingredients for meal preparation.
- Collaborated with kitchen staff to streamline food preparation processes.
- Adapted quickly to changes in menu items and special dietary requests.
- Ensured timely service of meals during busy periods by prioritizing tasks effectively.
- Executed daily cleaning routines of kitchen equipment and utensils for optimal hygiene.
- Participated in training sessions to enhance culinary skills and knowledge of food safety regulations.
- Maintained a clean and sanitary workspace, ensuring compliance with health and safety regulations.
- Prepared meals efficiently under time constraints for timely service during peak hours.
- Demonstrated strong multitasking skills, managing multiple orders simultaneously without sacrificing quality or presentation.
- Checked for quality, kept track of old and new items and rotated stock to confirm freshness of food and ingredients.
- Changed and sanitized cutting boards, benches, and surfaces between tasks to avoid cross-contamination.
- Took food orders from cashiers and cooked items quickly to complete order items together and serve hot.
- Reduced food waste significantly by implementing proper portion control and storage techniques.
- Created identical dishes numerous times daily with consistent care, attention to detail, and quality.
- Communicated closely with servers to fully understand special orders for customers.
- Assisted in inventory management and ordering supplies, maintaining adequate stock levels for efficient kitchen operations.
Education
Bachelor of Science - Psychology
University of Texas Permian Basin
Odessa, TXSkills
- Customer service
- Customer assistance
- Work ethic and integrity
- Patience and empathy
- Time management skills
- Cash handling
- Cleaning and sanitizing
- Team collaboration
- Customer service excellence
- Money handling
- Reliability and punctuality
- Customer relations
- Written and verbal communication
- Order taking
- Professionalism and courtesy
- Cash register systems
- Product restocking
- Conflict resolution
- Product knowledge
- Refunds and exchanges
- Issue resolution
- Complex Problem-solving
- Staff training
- Guest inquiries
- Attention to detail
- Inventory management
- Inventory control
- Order packaging
- Sales expertise
- Daily reporting
Timeline
Cashier
Natural Foods Market
08.2025 - Current
Warehouse Attendant
Sun Coast Resources Inc.
01.2025 - 08.2025
Cook
Sonic DriveIn
09.2021 - 01.2023
Bachelor of Science - Psychology
University of Texas Permian Basin