Tyler Green
Rosharon,TEXAS
Summary
Strategic-thinking individual experienced in turning low-performing organizations into top revenue producers. Offering engaging and pleasant personality with expertise improving customer relationships. Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.
Overview
13
13
years of professional experience
Work History
Director of Portering
Federal Maintenance Services
05.2018 - Current
- Worked closely with organizational leadership to guide operational strategy.
- Monitored office workflow and administrative processes to keep operations running smoothly.
- Managed daily operations while overseeing multiple properties to maintain high productivity.
- Assisted in recruiting, hiring and training of team members. Guided team members to maintain high productivity.
- Provided corrective feedback to employees to achieve daily and long-term goals.
- Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.
- Implemented innovative programs to increase employee loyalty and reduce turnover.
- Monitored expenditures to mitigate risk of overages.
- Implemented business strategies to increase profit margins.
- Interacted well with customers to build connections and relationships.
- Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
- Managed company fleet of vehicles, scheduled repairs as needed, and completed repairs in house to protect profit margins.
Auto Parts Specialist
LKQ Corporation Inc.
01.2016 - 05.2018
- Maintained current knowledge of manufacturers' options and parts availability to offer expert support.
- Advised customers on substitution or modification of parts to replace original manufacturer parts.
- Met customer needs by looking up stock numbers and prices for various parts, identifying correct items and placing timely orders.
- Handled customer service issues quickly to maintain high satisfaction levels.
- Researched vehicles and parts on a daily basis for common knowledge and increase customer service satisfaction.
- Increased store revenue by cross-selling products and upselling services to customers.
- Received and restocked product, keeping storage shelves full and ready for customers' purchases.
- Inspected parts for defects, removing damaged parts, and replacing with new ones.
- Trained and mentored employees on regulations, best practices and performance strategies.
- Conducted cash handling and credit card transactions on a daily basis.
Warehouse Assistant
Total Service Supply
03.2015 - 11.2016
- Prepared orders for shipment by picking, packing, and labeling merchandise.
- Cleaned and maintained warehouse in compliance with OSHA safety standards.
- Placed incoming inventory in optimal storage locations to promote continued accuracy and easy retrieval.
- Operated forklifts, pallet jacks and other warehouse equipment to move goods quickly and safely.
- Conducted inventory control checks and maintained equipment to keep warehouse well-stocked and equipment in good working order.
Professional Athlete
Arizona Diamondbacks
09.2010 - 03.2014
- Exhibited excellent teamwork and strong work ethic.
- Managed time effectively while traveling for games and attending practice.
- Attended all practices, meetings, and workouts on time.
- Trained extensively and observed proper nutrition.
- Utilized advanced data analysis techniques to optimize performance.
- Adapted quickly to changing game plans and strategies.
- Determined areas in need of improvement and optimized strategies to strengthen performance.
- Maintained professionalism when attending charity, sporting and media events as team representative.
Education
Business
Arizona State University
Tempe, AZHigh School Diploma -
Brazoswood High School
Clute, TX06.2010
Skills
- Operations Management
- Performance Improvement
- Performance Management
- Schedule Management
- Budget Control
- Staff Management
- Staff Development
- Business Development
- Issues Resolution
- Strategic Planning
- Creativity and Innovation
- Hiring and Retention
Timeline
Director of Portering
Federal Maintenance Services
05.2018 - Current
Auto Parts Specialist
LKQ Corporation Inc.
01.2016 - 05.2018
Warehouse Assistant
Total Service Supply
03.2015 - 11.2016
Professional Athlete
Arizona Diamondbacks
09.2010 - 03.2014
Business
Arizona State University
High School Diploma -
Brazoswood High School
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