Tyler Griggs
Opp,AL
Summary
Dynamic Assistant Store Manager at Pepboys with a proven track record in enhancing customer experiences and optimizing inventory management. Skilled in team collaboration and problem-solving, I successfully trained staff and implemented strategies that improved store performance and reduced shrinkage. Committed to fostering a productive work environment and driving sales growth.
Overview
3
3
years of professional experience
Work History
Assistant Store Manager
Pepboys
11.2023 - Current
- Supervised daily operations to ensure compliance with company policies and procedures.
- Trained and mentored new staff on customer service protocols and sales techniques.
- Implemented inventory management strategies to optimize stock levels and reduce shrinkage.
- Assisted in developing promotional displays to enhance product visibility and drive sales.
- Collaborated with team members to achieve operational goals and improve store performance.
- Ensured exceptional customer experiences by resolving inquiries and complaints efficiently.
- Managed cash registers efficiently, ensuring accurate transactions, balancing drawers daily, and minimizing discrepancies.
- Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
- Assisted the Store Manager in analyzing sales data to identify trends and make informed decisions for improving overall store performance.
- Supervised and evaluated staff to help improve skills, achieve daily objectives, and attain advancement.
Lube Rack Manager
Chevy of Foley
05.2023 - 11.2023
- Developed training materials to onboard new staff effectively.
- Implemented process improvements leading to reduced turnaround times.
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Cross-trained existing employees to maximize team agility and performance.
- Maximized performance by monitoring daily activities and mentoring team members.
Small Parts
Glass Stream
07.2022 - 11.2022
- I was a team member whom cut, smoothed, and laid resin/webbing down
- I helped move small parts as well as large parts when necessary accoss the warehouse
Education
No Degree - Mathematics Education
Kinston High School
Kinston, AL05-2021
Skills
- Problem-solving
- Customer service
- Customer experience
- Customer service and engagement
- Customer relations
- Store opening and closing
- Customer service management
- Team management
- POS systems
- POS systems operations
- Transaction processing
- Heavy lifting
- Construction
- Power tool operation
- Team collaboration
- Equipment operation
- Truck loading
- Team-oriented and dependable
- Weld repair techniques
- Mechanical troubleshooting
- Preventive Maintenance
- Equipment installation
- Equipment troubleshooting
- Quality inspection
- Power tools proficiency
- Pneumatic systems
Timeline
Assistant Store Manager
Pepboys
11.2023 - Current
Lube Rack Manager
Chevy of Foley
05.2023 - 11.2023
Small Parts
Glass Stream
07.2022 - 11.2022
No Degree - Mathematics Education
Kinston High School