Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Additional Information
Languages
Timeline
Generic

Tyler Gruwell

Prescott,AZ

Summary

A dynamic and results-driven professional specializing in communication and people management, with extensive experience at Armor Tool and Yavapai College. Proven expertise in strategic marketing, customer service, and sales, consistently driving brand visibility and customer engagement improvements. Adept at planning and executing innovative marketing strategies, creating compelling content, and managing social media platforms to enhance brand presence.

Skilled in customer service, planning, notetaking, and sales, with a keen ability to analyze data and implement effective solutions. Strong community management skills, fostering positive relationships, and engaging with diverse audiences. Known for exceptional organizational abilities and attention to detail, ensuring efficient and successful project execution.

Currently leveraging my skills and experience at Armor Tool while also imparting knowledge and fostering growth as an educator at Yavapai College.

Overview

8
8
years of professional experience
1
1
Certification

Work History

Marketing Intern, Inventory/Warehouse Specialist

Armor Tool
06.2023 - Current
  • Assisted in creating written, video, and image content for marketing channels.
  • Participated in brainstorming sessions, contributing fresh ideas that led to innovative marketing initiatives.
  • Researched interesting and relevant content to capture interest and improve site traffic.
  • Scheduled social media postings to advertise products and generate site traffic.
  • Provided administrative support to the marketing team by maintaining databases, tracking projects progress, scheduling meetings.
  • Updated company profiles on multiple online platforms as part of reputation management strategy ensuring positive brand image.
  • Measured and reported results of marketing initiatives.
  • Coordinated with graphic designers to produce visually appealing advertising materials for print and digital media.
  • Participated in brainstorming meetings to develop marketing collateral.
  • Researched competitor trends and interpreted findings, reporting conclusions to supervisor.
  • Supported sales team by creating eye-catching promotional materials for client presentations.
  • Used forklifts and pallet jacks to relocate products.
  • Alternated goods in inventory by observing first-in and first-out approach to keep shelves organized and properly stocked.
  • Evaluated incoming shipments for quality issues and processed unacceptable materials for return.
  • Loaded and unloaded materials onto and off of trucks for fast shipment.
  • Used machinery and equipment such as box cutters, shrink-wrap guns and electric pallet jacks.
  • Drove forklifts, pallet jacks and other equipment to move materials.
  • Shipped material and performed boxing, packing, labeling, and preparation of related documents.
  • Operated moving truck safely to deliver items to destination without nicks or scratches.

Adjunct Faculty Professor, Faculty

Yavapai College
06.2023 - Current
  • Incorporated diverse instructional techniques to accommodate various learning styles within the classroom setting.
  • Managed course materials through an online learning management system for easy accessibility by students and colleagues alike.
  • Established positive relationships with students, fostering a supportive and inclusive learning environment.
  • Advised and mentored students on academic progress, career goals, and personal development.
  • Built relationships with students, mentoring on personal, professional and academic goals while providing coaching on effective study habits.
  • Provided constructive feedback on student performance through regular evaluations and personalized guidance sessions.
  • Promoted active participation in campus activities such as clubs, organizations, or events related to the field of study.
  • Developed comprehensive assessments to evaluate student understanding and measure progress effectively.
  • Developed curriculum standards, lesson plans and syllabi.
  • Graded quizzes, tests, homework, and projects to provide students with timely academic progress information and feedback.
  • Contributed to the accreditation process by gathering relevant data and preparing required documentation.
  • Assessed students' progress and provided feedback to enhance learning.
  • Created materials and exercises to illustrate application of course concepts.

Coach

Prescott Swim Team
12.2021 - 11.2023
  • Collaborated with other coaches to create and execute strategic plans for improving the team.
  • Promoted sportsmanship values among athletes, fostering a positive competitive atmosphere within the team environment.
  • Utilized positive communication to encourage team and promote integrity and respect.
  • Boosted player confidence through personalized training sessions and continuous feedback.
  • Developed strong relationships with players'' families to encourage support and involvement in their athletic growth.
  • Collaborated with other coaches to share best practices, techniques, and insights for overall program improvement.
  • Enhanced team performance by developing and implementing effective coaching strategies.
  • Monitored team practices to establish high level of performance.
  • Analyzed and evaluated team performance metrics to identify areas of improvement.
  • Motivated athletes to become stronger, more agile, and more effective through training habits and proper nutrition.
  • Managed practice schedules, ensuring efficient use of time and resources for optimal results.
  • Improved team cohesion by organizing regular bonding activities and fostering a supportive environment.
  • Encouraged everyone to cultivate strong work ethic by demonstrating diligence, patience, and respect for others.
  • Facilitated open communication between players, parents, staff members, ensuring that all concerns were addressed promptly and effectively.
  • Conducted regular performance evaluations for players, setting clear expectations for continued improvement throughout the season.
  • Played an active role in the recruitment process, identifying and attracting talented athletes to join the program.

Construction Supervisor

High Desert Finishes
05.2021 - 08.2023
  • Supervised field crews to maximize quality and work efficiency.
  • Maintained a safe work environment by enforcing company policies, procedures, and regulatory standards throughout each project phase.
  • Completed projects on time and within budget by effectively managing resources and schedules.
  • Reported quality of performance on site to site construction managers.
  • Increased client satisfaction with clear communication, timely updates, and quick resolution of issues.
  • Delegated assignments based on plans, project needs, and knowledge of individual team members.
  • Reduced safety incidents by implementing rigorous safety training programs for all workers.
  • Supervised material usage and contractor man-hours to keep projects in line with budgetary restrictions.
  • Collaborated with architects, engineers, and designers to develop comprehensive plans that met client requirements while adhering to established budgets and timelines.
  • Developed strong relationships with subcontractors, vendors, and suppliers to ensure timely delivery of materials at competitive prices.
  • Collaborated with management and fellow supervisors to organize operations and achieve demanding schedule targets.
  • Maintained safe practices and operated within budget constraints by training construction workers on best practices and established protocols.
  • Enhanced team performance through regular feedback, performance evaluations, and targeted training opportunities.
  • Developed and maintained positive relationships with clients and other stakeholders.
  • Scheduled job assignments for staff to monitor progress and performance.

Intern

Prescott Real Estate Development
05.2022 - 05.2023
  • Supported staff members in their daily tasks, reducing workload burden and allowing for increased focus on higher-priority assignments.
  • Gained valuable experience working within a specific industry, applying learned concepts directly into relevant work situations.
  • Sorted and organized files, spreadsheets, and reports.
  • Gained hands-on experience in various software programs, increasing proficiency and expanding technical skill set.
  • Contributed to a positive team environment by collaborating with fellow interns on group projects and presentations.
  • Developed organizational skills through managing multiple tasks simultaneously while adhering to strict deadlines.
  • Analyzed problems and worked with teams to develop solutions.
  • Interacted with customers by phone, email, or in-person to provide information.
  • Participated in professional development opportunities to enhance skill set, contributing to overall intern growth and potential future employment prospects.
  • Utilized strong communication abilities during presentations which led to increased understanding among colleagues regarding project goals and objectives.
  • Prepared project presentations and reports to assist senior staff.

Head Swim Instructor, Lifeguard

YMCA
08.2020 - 09.2022
  • Expanded class offerings based on customer feedback, leading to increased participation in advanced courses or specialty workshops.
  • Led professional development sessions for fellow instructors on teaching techniques or industry trends, elevating the overall quality of instruction offered at the facility.
  • Informed and educated the community about the benefits of swimming through various workshops, seminars, and events, leading to greater interest in aquatic activities.
  • Organized successful fundraising events for the swim program, generating additional revenue for equipment upgrades or facility improvements.
  • Evaluated student progress regularly, adjusting instruction methods as needed to ensure optimal learning outcomes.
  • Mentored junior instructors, sharing best practices and fostering a positive work environment.
  • Promoted water safety awareness within the community through presentations at local schools or other public forums.
  • Developed strong relationships with parents, ensuring clear communication regarding progress and expectations.
  • Improved swimmer performance by developing personalized training plans for each participant.
  • Streamlined lesson planning and scheduling, resulting in more efficient use of resources and time.
  • Enhanced safety standards by implementing strict adherence to pool rules and regulations.
  • Collaborated with other aquatic staff members to maintain clean, safe facilities for patrons and staff alike.
  • Increased enrollment in swim programs through effective marketing strategies and community outreach efforts.

Sales Assistant, Lot Attendant, Car Detailer

Courtesy Chevrolet
05.2017 - 08.2020
  • Handled customer inquiries, complaints, and returns professionally, ensuring a positive experience for all clients.
  • Processed transactions accurately while maintaining a high level of customer service.
  • Increased sales by building strong customer relationships and providing excellent service.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Assisted customers in making informed decisions by offering detailed product knowledge and comparisons.
  • Assisted customers with prompt and polite support in-person and via telephone.
  • Enhanced customer satisfaction with personalized product recommendations based on their needs and preferences.
  • Built rapport with repeat customers, fostering long-term loyalty to the brand.
  • Used consultative sales techniques to understand customer needs and recommend relevant products and services.
  • Boosted store revenue through upselling and cross-selling techniques.
  • Trained new hires on company policies, procedures, sales tactics helping them integrate seamlessly into the team.
  • Communicated orders to vendors, scheduling carriers for pickup if needed.
  • Collaborated with sales and marketing teams to establish accurate representation of products marketed to customers.
  • Prioritized helping customers over completing other routine tasks in store.

Ice Cream Server

Handel's Homemade Ice Cream
05.2018 - 08.2018
  • Greeted incoming customers and provided reliable, friendly customer service.
  • Explained ice cream flavors, toppings, sundaes, and other frozen concoctions to customers.
  • Maintained a clean and organized workspace, ensuring a positive environment for customers and coworkers.
  • Managed long lines of customers during peak times while maintaining professionalism under pressure.
  • Prepared ice cream orders quickly while adhering to proper food safety guidelines.
  • Maintained menu knowledge to provide recommendations and answers to customer questions.
  • Provided support to fellow team members when needed, creating a cohesive work environment.
  • Collaborated with team members to maintain smooth operations during high-volume periods.

Head Lifeguard

Cathedral Catholic High School
05.2017 - 08.2018
  • Learned and maintained proficiency in first responder skills such as First Aid and CPR to offer individuals in distress optimal support.
  • Trained and managed team of lifeguards on pool safety and risk management protocols.
  • Provided customer service and responded to inquiries and complaints for optimal guest satisfaction.
  • Enhanced swimmer safety by enforcing pool rules and regulations consistently.
  • Responded to life-threatening emergencies and provided first aid and CPR.
  • Ensured optimal pool water quality by monitoring chemical levels and maintaining proper filtration systems.
  • Developed and implemented lifeguard training programs, documentation and assessments.
  • Cooperated fully with manager to identify areas of concern and ascertain reliable methods for remediation.
  • Improved team communication through the implementation of daily briefings and debriefings.

Team Lead Manager

Rubios Costal Grill
05.2016 - 08.2017
  • Trained new team members by relaying information on company procedures and safety requirements.
  • Promoted a positive work environment by fostering teamwork, open communication, and employee recognition initiatives.
  • Served as a role model for the team by demonstrating commitment to excellence, professionalism, and adherence to company values at all times.
  • Coached team members in techniques necessary to complete job tasks.
  • Worked different stations to provide optimal coverage and meet production goals.
  • Enhanced overall team performance by providing regular coaching, feedback, and skill development opportunities.
  • Increased customer satisfaction by ensuring timely completion of projects and adherence to high-quality standards.

Education

No Degree - Communications

Boston College
Chestnut Hill, MA

Bachelor of Arts - Communications, Minor: Business Administration

Northern Arizona University
Flagstaff, AZ
12.2024

High School Diploma -

Cathedral Catholic High School
San Diego, CA
05.2018

Skills

  • Community Management
  • Data Collection
  • Customer Service
  • Web Design
  • Strategic Marketing
  • Notetaking
  • Strategic Planning
  • Business Needs Analysis
  • Communications management
  • Analytical Thinking
  • Sales Techniques
  • Research methods
  • Social Media Marketing
  • Content Creation
  • Social Media

Accomplishments

    Won a national championship relay in 2017

    Swam at Boston College from 2018-2020

Certification

CPR and First Aid, CSCS, USA Swimming, Teacher of Adult Education- Basic and General

Additional Information

I am a hardworking, determined, and dedicated individual, I am committed to excellence and consistently strive to exceed expectations. Known for my exceptional organizational abilities, attention to detail, and strong community management skills, I foster positive relationships and engage with diverse audiences. I am passionate about helping others and ensuring their success.

Languages

Spanish
Professional Working

Timeline

Marketing Intern, Inventory/Warehouse Specialist

Armor Tool
06.2023 - Current

Adjunct Faculty Professor, Faculty

Yavapai College
06.2023 - Current

Intern

Prescott Real Estate Development
05.2022 - 05.2023

Coach

Prescott Swim Team
12.2021 - 11.2023

Construction Supervisor

High Desert Finishes
05.2021 - 08.2023

Head Swim Instructor, Lifeguard

YMCA
08.2020 - 09.2022

Ice Cream Server

Handel's Homemade Ice Cream
05.2018 - 08.2018

Sales Assistant, Lot Attendant, Car Detailer

Courtesy Chevrolet
05.2017 - 08.2020

Head Lifeguard

Cathedral Catholic High School
05.2017 - 08.2018

Team Lead Manager

Rubios Costal Grill
05.2016 - 08.2017

No Degree - Communications

Boston College

Bachelor of Arts - Communications, Minor: Business Administration

Northern Arizona University

High School Diploma -

Cathedral Catholic High School

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Tyler Gruwell