Tyler Grzyb
Tampa
Summary
Dynamic operations leader with a proven track record at Tropical Smoothie Cafe, driving business growth and enhancing team productivity through innovative staff development and strategic planning. Skilled in logistics management and fostering strong customer relationships, I excel in creating effective communication channels and implementing successful recognition programs to boost morale and performance.
Seasoned Operations Manager and talented leader with 5 years of experience applying exceptional planning and problem-solving abilities toward enhancing business plans and day-to-day activities. Results-driven and resilient in developing teams while improving processes and increasing productivity. Bringing solid understanding of industry trends, excellent communication skills, talent for spotting areas in need of improvement and implementing changes with strategic approach.
Overview
2
2
years of professional experience
1
1
Certification
Work History
General Manager of Operations
Tropical Smoothie Cafe
02.2024 - 05.2025
- Established positive and effective communication among unit staff and organization leadership, reducing miscommunications, and missed deadlines.
- Designed modern employee recognition program which boosted productivity and improved morale.
- Drove year-over-year business growth while leading operations, strategic vision, and long-range planning.
- Trained, coached and mentored staff to support smooth adoption of new programs.
- Managed inventory and supply chain operations to achieve timely and accurate delivery of goods and services.
- Interacted well with customers to build connections and nurture relationships.
- Monitored daily cash discrepancies, inventory shrinkage and drive-off.
- Developed and implemented strategies to maximize customer satisfaction.
- Analyzed and reported on key performance metrics to senior management.
- Directed initiatives to improve work environment, company culture or overall business strategy.
Food Line Leader
Portillos's
01.2023 - 02.2024
- Listened to and understood concerns and issues raised by food line members and guests.
- Followed up on accidents, problems and guest complaints in food line area and within overall food and beverage department.
- Assisted food services manager in maintaining food and beverage costs.
- Prepared staff schedules according to business forecast and maintained focus on wage control productivity standards and guest service scores.
- Maintained service standards within food line operations and deployed coaching sessions and motivational recognitions.
- Scheduled and rotated staff for adequate coverage and fair distribution of workload.
- Planned routine upkeep of kitchen equipment and facilities for safe and efficient operations.
Education
High School Diploma -
Ridgewood Highschool
Port Richey, FL05-2010
Skills
- Operations management
- Business analysis
- Logistics management
- Staff development
- Health and safety compliance
- Schedule oversight
- Budgeting and forecasting
- Production
- Marketing
Certification
ServeSafe Manager Certified
Timeline
General Manager of Operations
Tropical Smoothie Cafe
02.2024 - 05.2025
Food Line Leader
Portillos's
01.2023 - 02.2024
High School Diploma -
Ridgewood Highschool
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