All-around Fiber, Roundwood, Paper and Packaging background with over 13 years of successful experience in Purchasing, Quality, Safety and Production Planning.
Recognized consistently for performance excellence and contributions to success in timber, paper and packaging industry thru SQF and AIB certifications as well as vendor, supplier, customer and landowner relations.
Strengths in LIMS Software, JD Edwards, Lean Manufacturing and Cost Saving techniques backed by training in Roundwood, Chip and Fiber Sales, Production Planning and Scheduling.
Hardworking and passionate team leader with strong organizational and communication skills. Highly motivated and eager to help others grow and succeed!
3Log/LIMS Accounting: Continued work with foresters to ensure all vendors/customer contracts are entered correctly to pay as needed. Entered new vendors in portal to transfer to LIMS. Oversee all contracts for new suppliers, landowners and external mill sales.
Customer/Producer Communications: Communicated with suppliers, customers & producers concerning delivery questions/special pricing/weekly wood receiving schedules (continuous improvement for mass text and email communications).
Stumpage Tract Accounting: Cross-train with foresters on duties for Stumpage Purchases including, Title Opinions, purchased tract audits, sustainability requirements and certified tracts.
Purchasing: Oversee all purchasing duties necessary for successful open market and stumpage program. This includes all purchase orders, receipts and quotes in JD Edwards software.
Claims Solutions Analyst
WestRock
12.2018 - 12.2021
First point of contact for quality complaints – both internal and external customer and vendor.
Assess severity and financial risk of complaint, and alert other when appropriate.
Work with customers and vendors to obtain details and evidence regarding complaints.
Evaluate complaints to determine validity, cause and responsible
Response to customer as required with cause, corrective action and reimbursement decisions.
Evaluate complaint activity and trends.
Monitor workflow of complaints and activity to ensure timely completion and follow-up.
Resolved customer issues quickly and efficiently to enhance overall customer satisfaction ratings
Production Manager
Prystup Packaging Profducts
11.2017 - 12.2018
Determined suitable crew requirements, scheduled employees and worked with Sales Service to meet changing production schedules.
Directed manufacturing process and procedures to achieve goal of first run capability.
Assessed manufacturing processes and recommended improvements to increase productivity.
Developed and implemented cost controls and other expense reduction measures.
Applied lean practices to balance workflow and eliminate unnecessary steps.
Created streamlined production schedules and collaborated with production employees to communicate objectives and goals.
Completed and submitted monthly and yearly reports to support executive decision making.
Managed continuous improvement initiatives to drive gains in quality, flow and output through job costing analysis.
Production Control Clerk
Prystup Packaging Products Inc.
09.2014 - 11.2017
Raw Material Receipts/Issues - Receive in all raw materials (paperboard/corrugate) into ERP software. Issue raw materials to each appropriate order.
Finished Goods Receipt - Receive in finished good tickets into ERP software.
Production Data Entry - Enter all production reports from the previous day into ERP software.
Safety Manager / SQF Internal Auditor
Prystup Packaging Products Inc.
02.2013 - 09.2014
Trained employees in most current regulations and practices in effort to prevent mishaps and promote overall safety.
Reduced injuries among personnel with development and implementation of robust safety programs and policies.
Evaluated workplace conformance with SQF standards and regulations, implementing immediate strategies to resolve deficiencies.
Eliminated dangerous behaviors potentially impacting worker safety in industrial settings through careful analysis and process optimization.
Optimized new employee training on gear and procedures to maximize team safety.
Facilitated meetings with upper management and executives to discuss ways that safety could be improved.
Facilitated training for 120+ employees.
Perform internal audits on all environmental, documentation and machinery as outlined by Safe Quality Foods governing body.
Folder Gluer Technician / Crew Leader
Prystup Packaging Products Inc.
03.2010 - 02.2013
Trained employees in time management and proper ways to complete job duties.
Instructed crew members in safe work practices and methods to reduce work-related injuries.
Pitched in to help on short-staffed job site and to meet looming order deadlines.
Performed machinery (folder gluer) make-ready set-up in timely manner to meet order deadlines.
Performed machinery (folder gluer) preventative maintenance to ensure safe and efficient operation.
Education
Associate of Science - Industrial Technology
University of West Alabama
Livingston, AL
05.2011
Skills
Technical Analysis
Customer Service
Purchasing, planning and scheduling
Critical and Analytical thinking
Conflict resolution
Microsoft Excel, Powerpoint and Office applications